Johnnie Taylor | Page 14

Make Sure You Visit This Dealership Before Your Purchase! I started my Subaru Forester research in March. I visited all the Subaru dealerships in the DFW metroplex. I met Shannon in June and she showed me th I started my Subaru Forester research in March. I visited all the Subaru dealerships in the DFW metroplex. I met Shannon in June and she showed me the 2019 Forester. She was very knowledgable and patient as I took my time going through ALL the new features. I decided to wait and purchase the 2020 Forester. On November 5th I drove through the dealership parking lot at 6:45 AM and found the PERFECT vehicle (color combination). I sent an email to Shannon who was actually out of the office that day but I received a reply from Dustin indicating the vehicle was available. He gave me the price and said that Wing could show me the vehicle that evening. I met Wing that evening, we went through a thorough inspection of the vehicle and then went for a drive. At the end of the evening I was in the finance department completing the paperwork. The next day I went back to the dealership to pick up the car and meet the service department. I was pleasantly surprised to find that my TRUSTED Service Advisor for over 20 years was a part of the Five Star Subaru family. Needless to say that was the last star needed. Five Star Subaru of Grapevine - You the best staff around and know how to treat customers. More

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Everything was great , got my vehicle in and out in a timely manner. I have several of my. Thickens services here , I receive awesome service every time. Thanks very much for the awesome service timely manner. I have several of my. Thickens services here , I receive awesome service every time. Thanks very much for the awesome service More

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Leasing again After a very good experience for 3 years we wanted to buy the Forester. However, the deal offered for a new and way better equipped Forester was too g After a very good experience for 3 years we wanted to buy the Forester. However, the deal offered for a new and way better equipped Forester was too good. We are thrilled about all the additional safety features on our 2020 Forester. The attitude and the service of the dealership is second to none. Bill Klozik has become a friend to us. More

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Quick and professional service, oil change, tire rotation and other 27 points check was done as expected. No unnecessary waiting time. Very good service, definitely I will be back. and other 27 points check was done as expected. No unnecessary waiting time. Very good service, definitely I will be back. More

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They treat you like family. Everything from the car buying process to the service center has been great. There was no pressure in buying and the transaction was easy and smooth. Everything from the car buying process to the service center has been great. There was no pressure in buying and the transaction was easy and smooth. Ethan was a great sales guy. And, recently when my car needed service, I had nothing but an easy process. Johnny in the service department made sure that I was kept updated every step of the way and the trip caused as little inconvenience as possible. I will spread support about five star Subaru of grapevine where ever I go. More

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Satisfied customer Very professional and friendly staff in all areas. I have had my vehicle serviced here before. first visit with sales and finance. Very nice and clean Very professional and friendly staff in all areas. I have had my vehicle serviced here before. first visit with sales and finance. Very nice and clean facility More

by JDEWBERRY Verified Customer Verified Customer

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Service Review Five Star is top notch - excellent service - beautiful facility - wonderful people - Buy - Sell - or Service Five Star Subaru of Grapevine is your Dea Five Star is top notch - excellent service - beautiful facility - wonderful people - Buy - Sell - or Service Five Star Subaru of Grapevine is your Dealer - From the moment we walked in through now I have no complaints - THANK YOU Five Star Subaru team More

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Service Sound system ordered and installed. Only took an hour and a half. Great waiting room with refreshments. Friendly staff and clean facilities. Even wash Sound system ordered and installed. Only took an hour and a half. Great waiting room with refreshments. Friendly staff and clean facilities. Even washed my car. More

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The extra mile I was 15 minutes late for the appointment for a service check up, I even asked if I needed to reschedule No scowl, no hesitation, not even a check o I was 15 minutes late for the appointment for a service check up, I even asked if I needed to reschedule No scowl, no hesitation, not even a check of the watch to let me know “yep, you’re late”. Just a “no worries, we got ya covered “. Thank you Johnny More

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