Johnnie Taylor | Page 13

Subaru of Grapevine’s Service Manager worked my car into his busy schedule and took the time to do extra maintenance. The service department has a comfortable waiting area and friendly employees. his busy schedule and took the time to do extra maintenance. The service department has a comfortable waiting area and friendly employees. More

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I always get world class customer service at 5 star. From beginning to end consistancy, First you're greeted before even exiting your vehicle. You will be directed to a service representative. Th From beginning to end consistancy, First you're greeted before even exiting your vehicle. You will be directed to a service representative. They handle the intake of your vehicle as well becoming your POC for the event. More

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Johnnie, our Srvc Mgr, set us up with an appt & lined us up a loaner while our recall work was done. Super job. Johnnie takes very good care of us. I really enjoy coming to the dealership and working with J up a loaner while our recall work was done. Super job. Johnnie takes very good care of us. I really enjoy coming to the dealership and working with Johnnie. More

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Thank you Johnny Taylor for seeing that my Subaru received the best service even though I did not have an appointment. I appreciate the royal treatment I receive when I bring my Subaru, the service i received the best service even though I did not have an appointment. I appreciate the royal treatment I receive when I bring my Subaru, the service is much better than Lubbock Subaru. When I leave your department in my Subaru I can see the pride your technicians have when they service my Subaru. Thank you for the great work!!! More

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The service department is awesome. The service manager Marcus is honest and extremely helpful. I trust the entire service and parts departments. Great advice. I would not go to any other dealer for servic Marcus is honest and extremely helpful. I trust the entire service and parts departments. Great advice. I would not go to any other dealer for service. A+++ I even go to the dealership for oil changes. It is worth it. Great advice on everything from tires to aftermarket accessories. More

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The service department was quick, friendly, and comfortable! I was greeted as soon as I pulled up. The waiting area was nice. The service was quick! Overall, a great experience. comfortable! I was greeted as soon as I pulled up. The waiting area was nice. The service was quick! Overall, a great experience. More

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I arrived early (to avoid traffic making me late), and they took my car right in. They were done and I was driving out 45 minutes later! Courteous service personnel provided all the info I needed. Just an they took my car right in. They were done and I was driving out 45 minutes later! Courteous service personnel provided all the info I needed. Just another reason I love Subaru. Keep up the awesome customer service! More

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Great My first Subaru, but definitely not my last! I love my forester, love the service only wish there were more Subaru dealerships in my area. My first Subaru, but definitely not my last! I love my forester, love the service only wish there were more Subaru dealerships in my area. More

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Very professional service advisor, Johnny Taylor. Awesome facility. Work done promptly and correctly. I would not think of using any other dealership for my service needs. facility. Work done promptly and correctly. I would not think of using any other dealership for my service needs. More

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Moderately good service with amenities aligned to the brand. Service manager is excellent and service advisor staff continues to improve. Free cokes and snacks compensate for marginally good waiting area brand. Service manager is excellent and service advisor staff continues to improve. Free cokes and snacks compensate for marginally good waiting area. More

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