Johnny Barrington | Page 5

These people are great every time I go there I get what I’m looking for great service great people I’m looking for great service great people More

by SKUNKEDAGAIN30 Verified Customer Verified Customer

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It's the besss. no problems clear communication.... proper expectations are set.... very transparent I know exactly what I am doing and what I am paying and how lon no problems clear communication.... proper expectations are set.... very transparent I know exactly what I am doing and what I am paying and how long it is going to take. I wouldn't recommend another location this is where you want to be. More

by 2020JASAJ Verified Customer Verified Customer

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Johnny and his team were excellent. He kept me informed, answered all my questions, and even though they didn’t have the part I needed for my brake issue, he still pointed me in the rig He kept me informed, answered all my questions, and even though they didn’t have the part I needed for my brake issue, he still pointed me in the right direction to get it fixed. I really appreciated his professionalism and helpful attitude, and I would definitely come back to work with him again. Unfortunately, my experience at the checkout counter was the complete opposite. The two women at the front desk were very cold and rude. I clearly gave them my first and last name multiple times and even spelled my last name, yet they just stared at me like I wasn’t speaking English. At one point they looked at each other and laughed, which felt extremely disrespectful and unprofessional. I understand everyone has tough days, but that kind of behavior toward a customer is unacceptable. It completely took away from what was otherwise a great experience with Johnny and his team. I will most likely not returning. This probably doesn’t mean anything but this is my first ever review I’ve done and again. I meant the most utter respect for Johnny but not the check out counter. More

by golferbridget76 Verified Customer Verified Customer

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Sutherland is always able to accommodate my schedule, promptly completes services, provides detailed explanation of required repairs, parts and options. promptly completes services, provides detailed explanation of required repairs, parts and options. More

by Rlipe1 Verified Customer Verified Customer

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This experience was efficient, effective, and everyone was very nice and accepting! Will definitely be back for any needs I have. was very nice and accepting! Will definitely be back for any needs I have. More

by southwick.paige Verified Customer Verified Customer

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I just bought my fourth car from Sutherlin Nissan. I have always felt like a valued customer at Sutherlin Nissan regardless of the department that I am working with. I recommend Kenny Wright in Sales I have always felt like a valued customer at Sutherlin Nissan regardless of the department that I am working with. I recommend Kenny Wright in Sales and Johnny in Service. More

by 19PATRICK73 Verified Customer Verified Customer

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My service advisor Johnny was very personable and professional. The estimated time to complete the service was accurate and Johnny was thorough in reviewing everything with me. What would have made i professional. The estimated time to complete the service was accurate and Johnny was thorough in reviewing everything with me. What would have made it a better experience if I had a more desirable discount coupon. More

by aangeladon002 Verified Customer Verified Customer

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My service advisor John BARRINGTON is AMAZING! My dealership is TOP TIER!!!! I apologize for the delay in my response. Do not hold it against my dealership, I am barely on my phone(you read correc My dealership is TOP TIER!!!! I apologize for the delay in my response. Do not hold it against my dealership, I am barely on my phone(you read correct). My 4 stars were given due to an ongoing problem,BUT THEY ARE WORKING ON SOLVING THE PROBLEM & I am more than grateful for the effort. Shout out to the tech last appointment sending me a video explaining(didn’t get his name)& and extra brownie points to John Snow for the extra outreach, can’t wait to see you. More

by TAMKGORDON2 Verified Customer Verified Customer

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I've been coming here for ovwr 10 years. Service is always great. My Service rep was attentive and very accommodating. Service is always great. My Service rep was attentive and very accommodating. More

by MARIEANGIE788 Verified Customer Verified Customer

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Scheduling was easy. I like the counter top area with outlets so I can work remotely. They did a great job vacuuming the driver seat. I like the counter top area with outlets so I can work remotely. They did a great job vacuuming the driver seat. More

by Katherine Verified Customer Verified Customer

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