Johnny Case
Johnny Case at Frankfort Toyota

Johnny Case

Assistant Service Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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5.0
148 Reviews
5.0

148 Reviews

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148 Reviews of Johnny Case

February 28, 2026

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Employee Rating

I want to write and say thank you to the whole service dept for my recent issue with my daughter’s car. This was a complex problem that was potentially tens of thousands of dollars to fix. I wasn’t to spe More

by 04silvercobra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Wise

Mar 02, 2026

Frankfort Toyota responded

Thank you so much for taking the time to share this. We know how stressful a major vehicle issue can be—especially when it involves your daughter’s car—and we’re so glad our team could help make it as smooth as possible. We’ll be sure to personally thank Tyler Wise and Service Manager Johnny Case for going above and beyond. Your trust truly means everything to us, and we’re honored to have you as a customer for life. Thank you again!

February 02, 2026

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We have purchased quite a few cars from Frankfort Toyota and David has always been incredibly helpful! If you’re looking for a dealership that’ll treat you like family then Frankfort Toyota is the place to More

by Mkinne09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Quisenberry

Feb 03, 2026

Frankfort Toyota responded

Thank you for your wonderful review and repeat business. We’re proud to hear that David consistently delivers the level of service we aim for. Your recommendation means so much to us, and we look forward to assisting you for many years to come.

February 19, 2025

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Frankfort Toyota has sold us our last three vehicles. Two from Skeet Tuttle and this third one from Greg Woods. It’s always quick and easy here. Honest and professional employees really make the differen More

by Danegarber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Woods, Skeet Tuttle, "Elvis" Scott Davis, Dana Arnold , Beth Kaiser, Geogie Ricketts, Stephanie and Austin

Feb 19, 2025

Frankfort Toyota responded

Fantastic to hear! Thank you very much for your patronage of Frankfort Toyota.

December 18, 2024

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Looking for a new or used vehicle to see Blake. Great guy that will give you a great deal!! More

by Cyncarew
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Blakey

Dec 23, 2024

Frankfort Toyota responded

Thank you very much for your review. If you have any questions please do not hesitate to let Blakey know.

October 24, 2024

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Great team in service department, always friendly and helpful. Never disappointed in the service I received More

by Recless36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Geogie Ricketts, Heather Parker

Oct 25, 2024

Frankfort Toyota responded

Thank you for your business and kind words. We appreciate your trust in us when servicing your vehicle.

July 08, 2024

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Employee Rating

This is my 6th Toyota RAV4 Hybrid purchase from Greg Woods. I purchased over the phone sight unseen. Greg makes the process as simple as possible. I love my Toyota RAV4, thank you Greg & Toyota team! More

by Discodebsullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Woods, Dana Arnold , Bill Gaines, Beth Kaiser, Geogie Ricketts

Jul 09, 2024

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for your business and please do not hesitate to let Greg know should you have any questions.

December 05, 2023

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I love going to this dealership. I have space to work while I wait for service, doughnuts and coffee to keep me fueled, and TV to watch if I’m bored. Great place to service your car. More

by Bmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Burnside, Beth Kaiser

Dec 06, 2023

Frankfort Toyota responded

Thank you so much for your business and noticing the environment we strive to create for our guests while waiting on vehicle service.

January 01, 2023

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Just bought our second vehicle from them. Great customer service. Billy Obanion was our sales person and he was very helpful and knowledgeable. More

by gesgolf731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Arnold , Beth Kaiser, Geogie Ricketts

Jan 02, 2023

Frankfort Toyota responded

Thank you for coming back to us. We appreciate your business and hope to see you again in the future.

December 29, 2022

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I enjoyed my first experience in the service department. My advisor, Johnny, was polite, helpful, and even patient with my lack of knowledge of my own car. Everything was done quickly and professionally - I More

by mummasharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

Frankfort Toyota responded

Thank you for Servicing with us. We appreciate your business and stand ready to help you when needed throughout the ownership experience.

August 31, 2022

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Employee Rating

Customer service from top to bottom is excellent. Special kudos to Johnny Case service advisor. More

by flycastphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Judy Hensley, Beth Kaiser, Geogie Ricketts

Sep 01, 2022

Frankfort Toyota responded

Thank you for your business. Johnny has been with us for many years and our entire Service is always happy to assist you.

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