Johnny Case
Johnny Case at Frankfort Toyota
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Johnny Case | Page 2

Assistant Service Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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142 Reviews
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142 Reviews

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142 Reviews of Johnny Case

June 10, 2020

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Employee Rating

I had a blowout on Sunday, took it in to Johnny that Monday, I had a new tire on Tuesday. I had a few questions he took the time to answer for me, very very professional, very helpful, very nice! I love More

by Janajadens
Recommend Dealer
Yes
Jun 10, 2020

Frankfort Toyota responded

We are so happy we could get you back on the road in a timely fashion. Thank you for your business and please let us know anytime we can be of assistance.

November 29, 2019

Dealership Rating
Employee Rating

Everything is just fine. I like all the people at Frankfort Toyota. It’s a friendly atmosphere. I use Johnny for service and he is excellent. More

by Taylor
Recommend Dealer
Yes

Other Employees Tagged: Skeet Tuttle, Beth Kaiser, Geogie Ricketts , Judy Hensley

Dec 02, 2019

Frankfort Toyota responded

Johnny has been with us for many years and we simply could not do without him. He has become an integral part of our team. Thank you for your business and sharing your experience.

November 26, 2019

Dealership Rating
Employee Rating

Johnny Case stayed on top of what needed to be done on Johnny Case stayed on top of what needed to be done on my Tacoma during a scheduled service. In addition he was aware of 2 recalls/ warranty related More

by kzaqwert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kudos to the maintenance guys and the driver as well!

Nov 27, 2019

Frankfort Toyota responded

It is wonderful to hear about your experience with Johnny. Thank you for your business and review.

November 26, 2019

Dealership Rating
Employee Rating

Excellent service department. Routine service is always fast and efficient. Geogie and Johnny are very knowledgeable. They are always a pleasure to work with. Only Toyota service department I take my veh More

by Tacoma1
Recommend Dealer
Yes

Other Employees Tagged: Geogie Ricketts

Nov 27, 2019

Frankfort Toyota responded

We appreciate your faith in our Service department. Thank you for always coming back to Frankfort Toyota.

November 22, 2019

Dealership Rating
Employee Rating

My service was extremely efficient. I was in and out in 30 minutes. The staff was also exceptionally professional and polite! I highly recommend Frankfort Toyota. More

by Plooney1973
Recommend Dealer
Yes

Other Employees Tagged: Skeet Tuttle

Nov 25, 2019

Frankfort Toyota responded

We appreciate your business and recommendation. Thank you for choosing Frankfort Toyota.

November 22, 2019

Dealership Rating
Employee Rating

Service reps are professional and polite. They Provide a list of any recommended services they but do not try to pressure you to buy them. Jessica does a great job in service. More

by kyboy1996
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Nov 25, 2019

Frankfort Toyota responded

Thank you for choosing to service with us. We appreciate your business and trust in our service department.

November 22, 2019

Dealership Rating
Employee Rating

The Frankfort dealership has gone way above and beyond what one could expect to take care of my needs.They are first class in every way. More

by harry173
Recommend Dealer
Yes

Other Employees Tagged: Kelly Buffin, David Burnside , Trent Boyd, Judy Hensley

Nov 25, 2019

Frankfort Toyota responded

Thank you for your business and the review. From the owners all the way down we strive to exceed our guests expectations.

November 16, 2019

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Employee Rating

I visited the service department. Everyone was very pleasant and very professional. The service was provided in the timeframe promised and the cost was reasonable. I worked with Mr. Johnny Case and he More

by maria.bush412
Recommend Dealer
Yes
Nov 18, 2019

Frankfort Toyota responded

That is wonderful to hear. Thank you for your business and entrusting us with the care of your vehicle. Please do not hesitate to ever let us know should you have any questions or concerns.

November 13, 2019

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Employee Rating

Great Service Dept ! We bring all four of our Toyota’s and Lexus here. Satisfied every time with timely courteous employees. Would recommend to everyone! More

by southernfried
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Geogie Ricketts , Doug Doris

Nov 13, 2019

Frankfort Toyota responded

Wow, that is wonderful to hear! Thank you very much for your support of Frankfort Toyota and the Service Department. We appreciate your patronage and recommendation.

November 13, 2019

Dealership Rating
Employee Rating

I just left Frankfort Toyota after having regular servicing on our third personal vehicle in 8 days. I have always gotten excellent service here and have felt comfortable asking questions about my ve More

by Masethephotographer
Recommend Dealer
Yes
Nov 18, 2019

Frankfort Toyota responded

Thank you so much for always coming back to our service department again and again. If we can ever be of help or answer any questions please do not hesitate.

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