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Johnny Guiterez
Johnny Guiterez at Landers Toyota NWA
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Johnny Guiterez | Page 2

Service

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.7
382 Reviews
4.7

382 Reviews

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382 Reviews of Johnny Guiterez

November 08, 2023

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Employee Rating

Clean. Long wait, friendly service. Car cleaned before was completed. Strong coffee and comfortable waiting area. More

by johnstockh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Landers Toyota NWA responded

John, thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a thorough and pleasant experience during your last visit to our dealership with our service department! We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future!

November 03, 2023

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Employee Rating

Everyone at the dealership is always friendly. The service folks are incredibly patient and helpful. More

by lmackin64
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zecena, Lake Mills , Adrian Argueta is delightful!

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Nov 06, 2023

Landers Toyota NWA responded

Hi, lmackin64! We appreciate this thoughtful review so much. We're happy to hear our team has provided you with consistently excellent service. We look forward to seeing you next time!

November 03, 2023

Dealership Rating
Employee Rating

My advisor was very polite and kind. Would definitely be coming back for more of my services. More

by Willy191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills

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Nov 06, 2023

Landers Toyota NWA responded

We look forward to serving you again, Willy! Thank you for leaving a five-star review and thank you for choosing Landers Toyota NWA. We are always happy to provide fast and friendly service!

November 01, 2023

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Employee Rating

I trust my car to this dealership. They have always been honest and upfront on all my services. I appreciate them. More

by JAML02REDDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells, Skye Moler

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Nov 02, 2023

Landers Toyota NWA responded

We appreciate you as well, JAML02REDDOG! Thank you for trusting us with your vehicle and for leaving us a five-star review. We love being of service anyway we can!

October 30, 2023

Dealership Rating
Employee Rating

My vehicle was repaired by replacing a defective low pressure file pump. I am not happy with Toyota for not doing the replacement the first time the car broke down.. I do appreciate the work of the deal More

by Theehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells, Skye Moler

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Oct 31, 2023

Landers Toyota NWA responded

Hi, Theehouse! Thank you for leaving a five-star review. It was our pleasure to care for your RAV4 — helping our customers feel safe in their vehicles is our top priority. Please let us know if we can help you with anything else!

October 28, 2023

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Employee Rating

Spent 1:45 minutes waiting on a basic ($100) oil change and oil was spilled on my engine so it smells when I get out. The only reason I gave 2stars was because they did the right thing and discounted the s More

by BradyBunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Oct 30, 2023

Landers Toyota NWA responded

Thank you for taking the time to provide us with your feedback, BradyBunch. We understand how this situation was frustrating. We value you as a customer and want to do whatever we can to earn your business in the future. Please contact our Service Director Shawn Wells at shawn.wells@landerscorp.com so that we can discuss your experience in more detail.

October 22, 2023

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Employee Rating

It was ok . To bad you don’t have anymore donuts and cokes for customers More

by lucydesi818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 23, 2023

Landers Toyota NWA responded

Hi, Lucy. Thank you for leaving this review, we greatly appreciate your feedback. We hope you'll come see us again so we can provide you with outstanding service and earn that fifth star. We'll try our best to have those refreshments refilled, as well!

October 20, 2023

Dealership Rating
Employee Rating

Very professional. No hassle, courteous, friendly. Nothing negative about our experience there. I would recommend. More

by JEWBALDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 23, 2023

Landers Toyota NWA responded

We appreciate the recommendation, JEWBALDAD! We strive to provide our customers with the highest quality service possible, so we're glad you have only positive things to report. We hope to see you again soon!

October 20, 2023

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Employee Rating

The facility is clean . The service is excellent! They are helpful and prompt . I’d bring my car back for service. More

by CARMS2012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 23, 2023

Landers Toyota NWA responded

Hi, CARMS2012! We appreciate your kind review and are so glad you enjoyed your experience with our service team. We look forward to seeing you next time!

October 15, 2023

Dealership Rating
Employee Rating

Les recomiendo a todos Landers Toyota NWA un buen servicio y muy amables todo el personal More

by MGCHAVEZ37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lake Mills, Josh Murrah, Chris Johnson, Tim Doran, Jason Jones, Shawn Wells, Skye Moler

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Oct 16, 2023

Landers Toyota NWA responded

Gracias por la recomendación, MGCHAVEZ37. Es un placer para nosotros brindarle un excelente servicio al cliente. ¡Apreciamos sus amables palabras y esperamos poder servirle nuevamente pronto!

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