Johnny Mendoza | Page 16

Outstanding Salesman Johnny Mendoza was OUTSTANDING. I spoke with him two days prior to my visit to the dealership. He listened tentatively to my concerns & desire of the Johnny Mendoza was OUTSTANDING. I spoke with him two days prior to my visit to the dealership. He listened tentatively to my concerns & desire of the type of vehicle I wanted. On my first visit to the dealership, he had a truck waiting for me to view. The truck exceeded my expectations. Johnny took the time to explain options for making the purchase. The deal was completed with that first visit and I took ownership of a new vehicle. He listened and placed the customer concerns at the top. More

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Exceptional customer service I have bought 4 cars with Johnny Mendoza over the past 4 years and he has always gone above and beyond my expectations! I couldn't ask for a better I have bought 4 cars with Johnny Mendoza over the past 4 years and he has always gone above and beyond my expectations! I couldn't ask for a better person to work with. More

by RHONIE0 Verified Customer Verified Customer

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Outstanding Frank and John were outstanding. They listen to our needs and didn't push us to make a wrong decision. I will recommend friends and family to visit th Frank and John were outstanding. They listen to our needs and didn't push us to make a wrong decision. I will recommend friends and family to visit the site and work with both men More

by valverde63v Verified Customer Verified Customer

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Was ready to buy a truck and was quoted a price for the vehicle after answering all questions Armando had about things that would qualify me for manufacturer rebates. After letting him know I would drive u vehicle after answering all questions Armando had about things that would qualify me for manufacturer rebates. After letting him know I would drive up from San Diego the next evening, I was told that they could no longer honor the price due to me not having a current lease. Autotrader and Armando both showed that the price was what I was quoted but he insisted that there was a “mistake” on autotrader and they couldn’t sell it to me for the price I was quoted and that they have absolutely no room to negotiate on the truck. I had my wife inquire about the vehicle and she was told by another internet associate that the price is always negotiable and that they could work out a deal. Wasted about 9 hours with Armando and will not do business with this dealership. Joe Gonzales (internet manager) and Johny Mendoza, the sales manager, did not care about my unpleasant experience and would not even reach back to me when I reached out 2 weeks later about the truck. Take your business elsewhere, these guys are all about the money and won’t take responsibility for their mistakes. Not willing to go under advertised price and no counter offer to keep me as a customer. I was shocked that they feel that they could let a ready to buy customer walk away over a few hundred dollar difference from their advertised price and what I had offered after the blatantly misleading quote I was given after letting them know I did not have a lease. Worked mostly through email and text, have documentation of everything. Johnny wouldn’t respond about a fair offer $1k under listing which is fair market value in the area. More

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Good service Excellent service everyone was really helpful in every way Definitely will recommend my friends or family Thanks everyone for making my purchase so ea Excellent service everyone was really helpful in every way Definitely will recommend my friends or family Thanks everyone for making my purchase so easy Happy how old days to everyone More

by AZTECAUTO23 Verified Customer Verified Customer

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Detailing Second time round the car looked great!!! Thank you! I’d love to bring it in regularly to make it look brand new every time Second time round the car looked great!!! Thank you! I’d love to bring it in regularly to make it look brand new every time More

by monikatheer Verified Customer Verified Customer

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Was treated like a VIP. The deal went smooth and easy. I appreciate you guys bringing the car to me. Will definitely see you in the future. I felt real comfortable with my purchase. Thank you for everythin I appreciate you guys bringing the car to me. Will definitely see you in the future. I felt real comfortable with my purchase. Thank you for everything. More

by VMANUEL23050 Verified Customer Verified Customer

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Excellent. Quick checkin and pick up I wasn’t happy with the overall cost. Quite was given quickly and okayed work. At pick up the cost was higher even with a small discount given. I wasn’t happy with the overall cost. Quite was given quickly and okayed work. At pick up the cost was higher even with a small discount given. More

by ADA Verified Customer Verified Customer

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Fast and friendly Johnny Mendoza was very nice and knowledgable. And right on time. With the purchase of my truck .he is a asset to your company. I will recommend mark Johnny Mendoza was very nice and knowledgable. And right on time. With the purchase of my truck .he is a asset to your company. I will recommend mark Christopher to friends and family .thanks for a great experience. More

by VASQUEZJR Verified Customer Verified Customer

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Eco Bond The Service was great! Sandra greeted me immediately when I approached and got the car in for service and completed in less time then discussed. The l The Service was great! Sandra greeted me immediately when I approached and got the car in for service and completed in less time then discussed. The loaner car XT5 2020 was fantastic! I’ve already highly recommended this car to my neighbor’s and family. Johnny helped also with technical questions I had about my XT5. He explained and showed me how to work the folding side mirrors and instrument panel. Kudos to all of them! More

by S300SHARK Verified Customer Verified Customer

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