Johnny Morgan | Page 4

Johnny was very nice and knowledgeable in the purchasing of my Volvo. He still will answer any question I have about the car even though I’ve had it for a few weeks. Thanks, Johnny! of my Volvo. He still will answer any question I have about the car even though I’ve had it for a few weeks. Thanks, Johnny! More

Helpful 0

Report | Print

They were very friendly, helpful, and didn’t come across as push salespeople which is always wonderful to work with. as push salespeople which is always wonderful to work with. More

Helpful 0

Report | Print

Great customer service and promptness. Mr Johnny Morgan was very professional and new all the information I had requested on the Volvo. Mr Johnny Morgan was very professional and new all the information I had requested on the Volvo. More

Helpful 0

Report | Print

So I must give the dealership and especially our sales rep Johnny a big thank you and 5 Stars for an amazing buying experience. I usually dread talking to salespeople about a car because they always try t rep Johnny a big thank you and 5 Stars for an amazing buying experience. I usually dread talking to salespeople about a car because they always try to be so pushy and aggressive but that was not the case with Johnny. My wife and I knew exactly what we wanted, we had literally been scouring the internet for a XC90 Inscription Recharge for a week and we came across a low mileage '22 they had gotten in. It was exactly what my wife wanted, with the exception of the color interior, she wasn't sure about the brown as we had never seen it in person and she wasn't sure if she was going to like it. After some discussion we decided to make a trip from Nashville TN to Buford GA to see this Unicorn 🦄 with our own eyes. Johnny was very patient and answered all of our questions and said he'd do what he could but w/o a deposit he couldn't hold it, which I completely understood. Well Friday morning he called and said somebody else was on their way and it looked like he was going to buy it but it wasn't 100%. I didn't cancel my hotel and then got a call mid-day that the guy backed out! This was a sign that it was ours for the taking of we liked it. We arrived first thing Saturday morning, opened the door and fell in love with the interior, we took it on a test drive and a couple hours later we were on our way home back to Nashville. One of the smoothest, least pressured car purchases we've ever had! Thank you to everyone for helping us and making our four and a half hour drive there totally worth it! Johnny even went out of his way to ship back my wife's laptop bag that had accidentally gotten left in our trade. My wife loves this vehicle, she's had it a few days now and her daily commute is less than 15 miles on average and she's already sitting at over 100 mpg average! Better than my plug-in hybrid which currently sits at 92 mpg average and weighs less! Very impressed with the XC90 Recharge, it's fit and finish is superb and it's refinement is outstanding! I'm a new fan of the Volvo and will look very close at the C40 all electric when I'm ready to trade mine. I highly recommend this dealership and Johnny and definitely recommend looking at a Volvo for your next vehicle! More

Helpful 0

Report | Print

Johnny was super knowledgeable and helpful! I came in from out of town to look at a certified pre-owned S60 and he made sure it was ready to test drive and the financing we agreed on was sorted I came in from out of town to look at a certified pre-owned S60 and he made sure it was ready to test drive and the financing we agreed on was sorted out before I arrived. Mustafa also went above and beyond to figure out a deal with my trade-in. I couldn't have asked for a smoother experience and it was well worth the drive! More

Helpful 0

Report | Print

Johnny was easy to work with and knew a great deal about the product. He arranged a virtual experience that was convenient and easy as well as had the car ready for me when I arrived for a test drive. Ove the product. He arranged a virtual experience that was convenient and easy as well as had the car ready for me when I arrived for a test drive. Overall, he was professional throughout the process and is a great example of what customer service should look like. More

Helpful 0

Report | Print

It was very pleasant to work with Johnny. Never felt pressured for the purchase. The best part was our communications virtually before the purchase. He was also able to get me a good price. T Never felt pressured for the purchase. The best part was our communications virtually before the purchase. He was also able to get me a good price. The dealership experience was also wonderful. No unwanted pressure on additional stuff, a rare in the car sales business. I did interact with about 5 other Volvo dealers before making this purchase. I would definitely recommend you to purchase your Volvo from Johnny and Jim Ellis Volvo Cars Mall of Georgia. More

Helpful 0

Report | Print

Very professional and easy to work with on our purchase. They were able to handle all of our out of state taxes and registration without a hitch They were able to handle all of our out of state taxes and registration without a hitch More

Helpful 0

Report | Print

Johnny was a pleasure to work with: responsive, professional, patient, and made one of my least favorite transactions, pleasant:) He is knowledgeable and admits when he does not have all details et professional, patient, and made one of my least favorite transactions, pleasant:) He is knowledgeable and admits when he does not have all details etc. Went above and beyond to cater to my needs with respect to time etc. I would 100% recommend working with Johnny if you don’t want the traditional obnoxious dealership experience! More

Helpful 0

Report | Print

Excellent customer service! ! Johnny was a pleasure to work with from the moment we arrived til the moment we drove off the lot. I would definitely recommend Volvo Cars Mall of G ! Johnny was a pleasure to work with from the moment we arrived til the moment we drove off the lot. I would definitely recommend Volvo Cars Mall of Georgia for your next vehicle purchase. More

Helpful 0

Report | Print