Johnny Reyes
Johnny Reyes at Shottenkirk Desert Lexus

Johnny Reyes

Service Consultant

Shottenkirk Desert Lexus

68-068 Kyle Rd
Cathedral City, CA 92234

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5.0
147 Reviews
5.0

147 Reviews

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147 Reviews of Johnny Reyes

October 28, 2026

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Employee Rating

Consistently awesome service and the work is done exceptionally and the car is always delivered when promised. Joshua Aldana is an outstanding service writer. Highly recommend the dealership and Josh More

by alwelland
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Aldena

Oct 28, 2026

Shottenkirk Desert Lexus responded

Visit after visit, we’re glad the quality of work on your Lexus NX 450h+ and dependable completion times have met your expectations. Your recommendation and kind words about our service advisor mean a great deal to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 27, 2026

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Joshua was a great service advisor, he helps maintain my vehicle here at ShottenKirk lexus and he is very knowledgeable and reliable about the work he recommends on my vehicle and always takes care of me ,h More

by luisdlt5
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Recommend Dealer
Yes

Other Employees Tagged: Joshua aldana

Oct 27, 2026

Shottenkirk Desert Lexus responded

Knowing you can count on our service team’s expertise and maintenance recommendations for your Volkswagen Golf GTI means a lot to us. Thank you for continuing to choose our team for your vehicle’s care. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 19, 2026

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Service is always quick and easy. The Service Advisors are friendly, knowledgeable, and very helpful. More

by TheCarMan
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Recommend Dealer
Yes
Oct 19, 2026

Shottenkirk Desert Lexus responded

Your comments about our advisors’ friendliness and expertise highlight what we strive for in every visit. Hearing that our service for your RX 350h is quick and easy means a lot to our service team. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 13, 2026

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It has been my pleasure to work with this dealership since I bought my first Lexus there about 15 years ago! They have always treated me with the utmost respect. Today I was able to get in for a recall More

by aguirre909
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Recommend Dealer
Yes
Oct 13, 2026

Shottenkirk Desert Lexus responded

Knowing we’ve been your Lexus choice for the past 15 years is truly rewarding. We’re glad our service department could fit in your ES 300h’s recall on short notice and return it in pristine condition. Hearing you felt respected, enjoyed the unexpected wash, and valued Johnny’s support means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 10, 2026

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Brought my car in for usual oil change and service. Was met by Andre a very knowledgeable and friendly tech. Adrien checked me in and reviewed the services I was getting done. I waited in the comforta More

by lindy.mcgowan
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Recommend Dealer
Yes

Other Employees Tagged: Sean Marchese , Adrien and Brandon

Oct 11, 2026

Shottenkirk Desert Lexus responded

Your note about our service technician’s expertise and our comfortable lounge highlights how we aim to make every visit welcoming. Our team is pleased we could clean your RX 350 inside and out. Your kind words mean a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

October 01, 2026

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Very comfortable with this dealership and their service department. Very reliable, friendly, and appreciated. Thank you! More

by ehodge40
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2026

Shottenkirk Desert Lexus responded

Knowing you felt comfortable with our service department means a great deal to our team. We’re grateful for your feedback on our dependability and warm approach during service on your Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 30, 2026

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I have been coming here for 5 yrs They are always professional and nice. Great service More

by pattyv03
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Recommend Dealer
Yes

Other Employees Tagged: Ari Angulo , Joshua

Sep 30, 2026

Shottenkirk Desert Lexus responded

Thanks so much for trusting us for five years. Hearing that our service on your Lexus LS 500 has felt consistently professional and friendly means a lot to our service team. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 29, 2026

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Clean fast and very organized place people are knowledgeable anf friendly great service Great location More

by Jvenable6
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Recommend Dealer
Yes
Sep 30, 2026

Shottenkirk Desert Lexus responded

Knowing you found the service on your Lexus RX 350h efficient and well organized is rewarding to our service department. Thank you for the kind words, and we're glad our location was convenient for you. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 29, 2026

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Employee Rating

Very professional and on time. Extremely helpful when asked questions. He showed me how to use items on the dashboard that I wasn't aware of. More

by joankiening
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Recommend Dealer
Yes

Other Employees Tagged: Alexca

Sep 29, 2026

Shottenkirk Desert Lexus responded

Providing clear guidance and thorough explanations is what our service department strives for. Knowing you found our team both professional and punctual means a lot to us. Johnny was happy to walk you through those dashboard features and answer your questions. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 29, 2026

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Employee Rating

Great service liked dealing with Andrea service representative and dealing with dealer was timely and professional More

by cshelby
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Recommend Dealer
Yes
Sep 29, 2026

Shottenkirk Desert Lexus responded

Your RX 350 is in great hands. Knowing your visit was handled promptly and professionally by our service representative is rewarding. Your kind words and five-star rating mean a great deal to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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