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Johnny Reyes

Overview Reviews (129) Inventory (176)

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Johnny Reyes

Johnny Reyes | Page 2

Service Consultant

Shottenkirk Desert Lexus

68-068 Kyle Rd
Cathedral City, CA 92234

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4.9

129 Reviews

Overview Reviews (129) Inventory (176)

4.9

129 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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129 Reviews of Johnny Reyes

June 29, 2026

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Employee Rating

I’ve had 5 prior Lexus purchased in NO CA. This dealer ship is far superior. This dealer ship is far superior. More

by Brusaschetti

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Workmanship

Service Time

Recommend Dealer

Yes

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Jun 29, 2026 -

Shottenkirk Desert Lexus responded

Your loyalty after five prior Lexus experiences speaks volumes. We’re honored our team’s service on your NX 450h+ surpassed expectations. Johnny is thrilled by your feedback and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 22, 2026

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I brought my car in for a routine first service check and had a great experience. They were friendly and efficient. I will continue to bring the car back for any future service needs. had a great experience. They were friendly and efficient. I will continue to bring the car back for any future service needs. More

by Bankruptcyguy99

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 22, 2026 -

Shottenkirk Desert Lexus responded

Thank you for trusting us with your Lexus ES 350’s first service. We’re pleased our team could provide friendly, efficient care. We look forward to supporting your future service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 07, 2026

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Drop off my car even though I don’t have appointment the agent was really nice and finished my car in no time. agent was really nice and finished my car in no time. More

by Vfmitchell12

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 07, 2026 -

Shottenkirk Desert Lexus responded

Thank you for bringing your Lexus to us without an appointment. We’re glad Johnny provided friendly service and got you back on the road swiftly. We look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 06, 2026

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Employee Rating

Jonnny Reyes in service was amazing. Honest and reliable. Alejando the service te k took time to understand all our needs and attend to every detail. Honest and reliable. Alejando the service te k took time to understand all our needs and attend to every detail. More

by Ccmd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 10, 2026 -

Shottenkirk Desert Lexus responded

Thank you! Johnny, Alejandro, and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Shottenkirk Desert Lexus. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 03, 2026

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They have very good customer service the attitude from everyone was completely excellent I really like everyone was completely excellent I really like More

by julietapadilla57

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Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bo Teggart

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Jun 04, 2026 -

Shottenkirk Desert Lexus responded

Thank you for sharing your experience with your Lexus NX 250 service. We’re delighted that our team provided friendly and attentive support from start to finish. We look forward to assisting you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

June 01, 2026

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Great customer relations, effective communication, scheduled quick appointment, loaner car no problem, Great services kept to time line. scheduled quick appointment, loaner car no problem, Great services kept to time line. More

by mosquito.mike

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 01, 2026 -

Shottenkirk Desert Lexus responded

Thank you for the five-star rating. We’re pleased our team scheduled your appointment swiftly, arranged a loaner vehicle, and completed your Lexus service on time. We look forward to taking care of your Lexus again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 29, 2026

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Employee Rating

The service is terrific. We really like our service manager, Christian, who goes out of his way to help. This is a quality dealership. We really like our service manager, Christian, who goes out of his way to help. This is a quality dealership. More

by larryisin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian

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May 29, 2026 -

Shottenkirk Desert Lexus responded

Thank you for sharing your positive experience with service for your Lexus ES 300h. We’re pleased to know our service manager’s extra efforts made a difference. We appreciate your support and look forward to welcoming you back. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 23, 2026

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Johnny is the best service guy ever! if you need service ask for him you will not be sorry! He’s the reason we keep going back. if you need service ask for him you will not be sorry! He’s the reason we keep going back. More

by Msrw

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 23, 2026 -

Shottenkirk Desert Lexus responded

We’re thrilled that Johnny delivered stellar service for your Lexus. Your continued trust means a lot, and we look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 23, 2026

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Employee Rating

I have been going to Desert, Lexus for years and has have always been very happy with the great service I've received. Johnny, my service rep is the best you could possibly ask for. In these days of dw have always been very happy with the great service I've received. Johnny, my service rep is the best you could possibly ask for. In these days of dwindling customer service, it's a breath of fresh air to do business with him and the talented staff at Desert, Lexus. I think the entire service department does a wonderful job. More

by kmchastain

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Parts and mechanics

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May 23, 2026 -

Shottenkirk Desert Lexus responded

Thank you for trusting our Lexus service team for all these years. Johnny and our talented service department will be happy to hear your kind words. We're pleased the ES 350 continues to run smoothly and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

May 20, 2026

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Employee Rating

Very efficient, service reps are knowledgeable and the service I receive is always good! I am sold out to Lexus! I have owned 10 Lexus cars over the years! service I receive is always good! I am sold out to Lexus! I have owned 10 Lexus cars over the years! More

by tgarrott2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Deanna Cross

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May 20, 2026 -

Shottenkirk Desert Lexus responded

We appreciate your loyalty across 10 Lexus vehicles and your trust in our service for your ES 350. It’s wonderful to know our knowledgeable and efficient reps consistently provide the quality care you expect. Thank you for continuing to choose us for your Lexus service. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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