Johnny Tran | Page 14

Adrian was great! ! He was personable, nice, and got straight to the point when it came to showing us vehicles. Ask for him when you visit!! ! He was personable, nice, and got straight to the point when it came to showing us vehicles. Ask for him when you visit!! More

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eCarOne was my saving "grace"' I went to three luxury car dealerships in my area. Sewell BMW of Plano, Lexus of Plano, and Mercedes Benz of Plano. Upon arriving, on their lots, I was completely ignored a car dealerships in my area. Sewell BMW of Plano, Lexus of Plano, and Mercedes Benz of Plano. Upon arriving, on their lots, I was completely ignored and disregarded as a potential customer by so-called sophisticated sales agents. Not one salesperson or staffer welcomed me, nor did they speak one word to me. I did not feel like a valued customer. A stranger informed me about a Sales Manager named Scott Traylor and told me I had to go to eCarOne if I wanted to be valued, and truly given top tear customer service. After such rude behaviors, I must admit I was extremely skeptical, fearing I would receive the same treatment as the previous dealerships. BOY WAS I WRONG!! eCarOne made my whole experience worthwhile. I was there less than one hour and Johnny Tran my sales agent had gotten me approved for a 2021 Mercedes Benz that had less than 12K miles. I never thought in this lifetime I would be blessed with my first luxury car. when I walked into eCarOne the first message I saw on their wall was " Our Role in the Community is Greater than Just Selling Cars" It was at this moment I knew someone was for me and not against me. Both JT and Scott made me feel worthy, that my voice mattered. To simply put it in words they truly were the light that guided my path. They saw a need and they both showed extraordinary determination to ensure I received my dream car. Not everyone will be for you in a society where customer service is slipping away. But these two gentlemen are redefining the meaning of customer service..Thank you for all your kindness and for making it possible for me to drive away with my graduation present to myself. God Bless More

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Amazing experience working with Johnny and Vinh. The entire process of car purchasing was super easy with the dealership. The entire process of car purchasing was super easy with the dealership. More

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Had a great car buying experience with Johnny. He was knowledgeable and answered all my questions about the purchase, All those at eCar helped to make the process seamless. Thank you! He was knowledgeable and answered all my questions about the purchase, All those at eCar helped to make the process seamless. Thank you! More

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Johnny Tran and the ecarone crew took great care of me and I needed a lot of help throughout the process. It was easy and seamless. I will purchase another vehicle from them in the future. and I needed a lot of help throughout the process. It was easy and seamless. I will purchase another vehicle from them in the future. More

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Johnny was amazing person since the begging great service and helpful txs to Sam also helping me fix the problem whit the damage part on the car very nice all the way around Thank y’all so much 😁 and helpful txs to Sam also helping me fix the problem whit the damage part on the car very nice all the way around Thank y’all so much 😁 More

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I have always appreciated the professionalism and friendliness of the staff at Momentum. Thank you for a very wonderful experience whenever my car needed servicing, or getting a loaner car. friendliness of the staff at Momentum. Thank you for a very wonderful experience whenever my car needed servicing, or getting a loaner car. More

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Great car and a great sales person with a great experience thanks for the experience experience thanks for the experience More

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They have great prices and they tend to very little detail. I highly recommend eCarOne. detail. I highly recommend eCarOne. More

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Johnny was a great professional! He answered all questions and concerns very timely. I would definitely do business with him again, as well as refer my friends and family. I absolute He answered all questions and concerns very timely. I would definitely do business with him again, as well as refer my friends and family. I absolutely love my car. Thanks Johnny, for all your help! More

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