Jon Conway

My daughter called the service department. Elijah was her service advisor. She told him that something was wrong with her car since she had been in there for an oil change. Elijah immediately Elijah was her service advisor. She told him that something was wrong with her car since she had been in there for an oil change. Elijah immediately looked up her account, verify that she was there recently for an oil change sent a tow truck to pick up her car and had it completed within three hours and returned to my Daughter with zero questions asked zero hassle. This is the future of customer service. If every department in the automotive industry did this sales would be through the roof. Car manufacturers have lost contact with the customer. Southern Ford is bringing that back. Do yourself a favor shop at southern if not for a car get your oil changed there. You won’t regret it. More

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Outstanding service support provided by Alicia from the time I dropped the car off until it was finished. The AI provided by “Pam” was totally worthless as was the webpage for scheduling an appointment!! I time I dropped the car off until it was finished. The AI provided by “Pam” was totally worthless as was the webpage for scheduling an appointment!! I was totally unable to get an appointment inside 3 months. Tried multiple times to no avail. Only way to get an appointment is to call a service advisor. More

by leif7916 Verified Customer Verified Customer

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Service was gotten oil change in a state inspection? Great service love southern Ford.What didn't change anything Great service love southern Ford.What didn't change anything More

by Raymondknierim5 Verified Customer Verified Customer

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Nice location with lots of amenities to keep you from boredom. Staff are understanding and polite. boredom. Staff are understanding and polite. More

by james.bray Verified Customer Verified Customer

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