"Buying a new car at Keffer Hyundai"
- car buyer
My wife and I were at the dealership for several hours, looking at different models of new Elantras and Sonatas, incentive combinations for both, and test driving a new Sonata. It was bitter cold, but Jon Falls, our salesman, was very patient and persistent as we were faced with some difficulties in vehicle and/or key locations, a flat tire, and a damaged rear seat. The sales management team also gave us a good feeling when they came out to check on our progress and giving us reassurance that all of our expectations would be met and that we would be fully satisfied with our final purchase decision. Kevin, the finance manager, also was helpful in explaining the various finance and protection options.
"New Santa Fe"
Jon Falls went out of his way to expedite the sales process. His explanation of features and equipment was succinct and well developed. He was quite prompt with necessary paperwork.
"The Way Cary Buying Should Be"
After having a not so pleasant experience with another Hyundai dealership in the area, I was forced to start my search over again. Luckily that lead me to Keffer Hyundai. I called Saturday morning and spoke with Jon and explained him what I was looking for. Jon followed up promptly and patiently answered all of my questions and assured me I would not have the same experience I had with the other dealership. Jon and I agreed on a price and when it came time to make the deal, there were no surprises: THE PRICE WAS ACTUALLY THE PRICE WE AGREED ON!! I would highly recommend Keffer Hyundai.
"Excellent customer service"
All your staff that I dealt with gave excellent customer service. They were very courteous, patient and knowledgeable. I would recommend Keffer Hyundai highly because of the excellent customer service I received.
"Jon provided great customer service"
My interaction with both Jon and Greg was great! I feel they both went above and beyond to assist me. This is the 3rd car i have purchased from this dealership.
"I loved the customer service at Hyundai! Best experience! "
I thoroughly enjoyed my experience at Hyundai! It was a great experience and I would recommend this dealership to anyone!! Thank you for your amazing customer service!
Happy with our new car and the experience we had! We will definitely back for another car in the future. Everyone was very friendly and we had excellent customer service.
When it comes to buying a new car, it can be stressful. But when you walk in to Keffer Hyundai, you are instantly greeted and someone helps you immediately. John Falls sold me my 2017 Tucson and did a great job explaining everything and i couldn't be happier.
Other Employees Tagged:
"Hyundai has won me over!"
Never thought I would leave Nissan but Hyundai has a place in my heart! The g90 and g80 are very impressive cars. I see why I have seen so many Hyundais on the road. Graet sales people. Great finance people. I got this car for my daughter and they really wanted to make sure my daughter got the car and the smile on her face is something I will never forget. Thanks again Hyundai! Jody Byrd
The guys that helped me through out the process were straight forward and honest. Not very often you find that in a dealership. They worked every angle to get me as close to if not exactly where I wanted and I appreciate their efforts. I will definitely return when I'm ready to upgrade again.