Jon Mabery | Page 5

Alicia Beato, Jon Mabery and Justin Baxter were a pleasure to work with. No hassle, simple and easy. I searched for my 2021 Durango RT at other metro Detroit dealers but it turned into an annoying pr pleasure to work with. No hassle, simple and easy. I searched for my 2021 Durango RT at other metro Detroit dealers but it turned into an annoying process. Thanks All. More

by ALEX.POPOVIC Verified Customer Verified Customer

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It was a pleasure working with Dick Scott...Alicia worked hard to get me what I wanted. Dick Scott dealer team worked great 4 me hard to get me what I wanted. Dick Scott dealer team worked great 4 me More

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Nothing but good things to say about Jon Mayberry and Sherita Mayes. The only Durango with options we wanted in the eastern US and they were willing to make the deal happen. Sherita Mayes. The only Durango with options we wanted in the eastern US and they were willing to make the deal happen. More

by T Sumero Verified Customer Verified Customer

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Marcus was great and the sales manager was awesome quickly resolved issue . It was the easiest and fastest car lease I have ever done , no issues . quickly resolved issue . It was the easiest and fastest car lease I have ever done , no issues . More

by EKAKISH Verified Customer Verified Customer

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Had a great and super easy experience with my lease termination and with my salesman Antwone Bedford. Very easy to work with. Thank you very much!! termination and with my salesman Antwone Bedford. Very easy to work with. Thank you very much!! More

by yvette.marshall0825 Verified Customer Verified Customer

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Although my sales person was very friendly, she lacked product knowledge. Which in turn led me to purchase a truck without power locks or windows. product knowledge. Which in turn led me to purchase a truck without power locks or windows. More

by XTRAVELER1975 Verified Customer Verified Customer

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Dear Mr. Scott:It was a pleasure meeting you yesterday, Dear Mr. Scott: It was a pleasure meeting you yesterday, when my family completed yet another Jeep lease transaction, with world class service by Dic Dear Mr. Scott: It was a pleasure meeting you yesterday, when my family completed yet another Jeep lease transaction, with world class service by Dick Scott. More

by sulaimanafzal Verified Customer Verified Customer

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Willing to go the extra mile to satisfy the customer Just recently leased a 2020 Grand Cherokee. The actual vehicle I wanted was not on the property, but they worked hard to find a solution. Found the Just recently leased a 2020 Grand Cherokee. The actual vehicle I wanted was not on the property, but they worked hard to find a solution. Found the vehicle and worked through the financing with me. Very patient as I made my decision. Once decision was made was able to pick vehicle up within 24 hours. Ran into a few surprises, but Sherita and Jon walked me through the issue and were willing and able to provide a solution. I am very happy with the Cherokee and pleased with the service provided. Nice work to the Dick Scott team. More

by MDEVANS521 Verified Customer Verified Customer

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Everyone treated my husband and I so nice ! Jon and Christian were FABULOUS thank you guys we absolutely appreciate the service you provided on both our BRAND NEW VEHICLES Christian were FABULOUS thank you guys we absolutely appreciate the service you provided on both our BRAND NEW VEHICLES More

by DANNIEJONES78 Verified Customer Verified Customer

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Let me start by saying that Dominic is amazing at customer service however the problem is his boss, Jon Mabery! He is so rude, condescending and dismissive! My son purchased a vehicle that has a blow customer service however the problem is his boss, Jon Mabery! He is so rude, condescending and dismissive! My son purchased a vehicle that has a blown head gasket, bald tires and this guy actually had the nerve to tell me he was disappointed that it was in his service department for repair! He also refused to do anything about the tires that have 1/32 tread on them which doesn't pass safety inspection. Jon then went on to tell the salesman of the vehicle that anything they did to this vehicle would come out of his paycheck and he said it with pride right in front of myself, my son and his pregnant girlfriend. This vehicle was purchased on June 4th 2020 and within 12 hrs my son called about the engine light being on, he was also promised new tires until Jon got involved and its been down hill ever since. The owner of this dealership should really consider demoting or firing this person and replacing him with Dominic! Although I'm not happy or satisfied with the outcome Dominic really knows how to speak with and deal with people but unfortunately his hands are tied due to Jon being his boss! I should also mention that they have had this vehicle in their service department for over 10 days now. I tried to explain that my son is young, expecting a baby in a few months and needed safe reliable transportation for him and his family. They may not be held legally accountable but they definitely should be morally!!! More

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