Jon Novak | Page 3

Quick service! Comfortable waiting area with snacks coffee and free wifi,kids waiting area polite kind and friendly! Comfortable waiting area with snacks coffee and free wifi,kids waiting area polite kind and friendly! More

by cotto4028 Verified Customer Verified Customer

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The staff is very helpful. Answered all my questions and got back with me in timely fashion. We made the deal, extremely happy. Answered all my questions and got back with me in timely fashion. We made the deal, extremely happy. More

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Sales person was very knowledgeable, courteous and friendly. Service was fast. The truck arrived at the dealership and I bought it and completed the paperwork the next day. The dealership did an outst friendly. Service was fast. The truck arrived at the dealership and I bought it and completed the paperwork the next day. The dealership did an outstanding job coordinating the aftermarket installation of the flatbed, lighting and towing equipment. Many thanks to Jon Novak and the dealership staff. More

by gatorpines Verified Customer Verified Customer

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Mr. Novak was terrific to deal with.I had financing Mr. Novak was terrific to deal with. I had financing lined up with my bank {or so I thought} and when the dealership tried to process my new vehicle Mr. Novak was terrific to deal with. I had financing lined up with my bank {or so I thought} and when the dealership tried to process my new vehicle purchase, the bank refused to honor the loan. That happened one more time with that bank. I then obtained financing through a different bank, and the financing went through with no problems. Mr. Novak was patient and professional while I lined up my financing to purchase a new commercial vehicle for my business. Many thanks to Mr. Novak for all his efforts. I would highly recommend him to other folks who are looking to purchase a commercial vehicle. More

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So if I was able to not put a star I would .This was the worst expert ce I've had I had a recall on my 2024 Dodge Charger arrived at 10:30 am had an 11 am appt no problem arrive they ask what service I said worst expert ce I've had I had a recall on my 2024 Dodge Charger arrived at 10:30 am had an 11 am appt no problem arrive they ask what service I said software recall no problem take my car no other questions asked about the vehicle other than will I be waiting or dropping off after about an hour the service guy comes to me and said well we did your recall but now your car won't start? Then the question is asked has your car been modified by chance .why wouldn't that question be asked before the update as a precaution to assure it's not going to mess things up or give me the option to not have it done .long story short I am stuck at dodge for 5 hrs no vehicle and no solution or any idea on how this will be fixed other than it's not dodge fault. eventually, I towed my vehicle from dodge at my expense and now had to pay $500 to get it fixed again at my expense with dodge not offering any assistance I will tell everyone I come in contact with never to use this dealership and post on all social media platforms to help spread the word The worst experience ever! More

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It was a great pleasure doing business there and Jon Novac was exceptional and courteous. I would do business there again and would recommend to my relatives and friends Novac was exceptional and courteous. I would do business there again and would recommend to my relatives and friends More

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Jon Novak was very helpful, professional, and he made the deal happen. He did a great job communicating with me throughout the process and made the process seamless. He represents your company very well deal happen. He did a great job communicating with me throughout the process and made the process seamless. He represents your company very well More

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I always take my truck to Philips Chrysler Jeep Dodge. All the staff there is super friendly and they are always respectful of my time. I would highly recommend their service and sales department. All the staff there is super friendly and they are always respectful of my time. I would highly recommend their service and sales department. More

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Nice, good and quick experience. Jon was efficient, professional and made the car buying experience enjoyable. I believe that all sales staff should be able to present the F&I menus instead of going in professional and made the car buying experience enjoyable. I believe that all sales staff should be able to present the F&I menus instead of going into the F&I office, as they have already established the rapport and relationship with customers. More

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I had a great buying experience at this dealership. I live and hour and a half away so we discussed the terms of the sale by phone and they had everything ready for me when I arrived. Everything was what live and hour and a half away so we discussed the terms of the sale by phone and they had everything ready for me when I arrived. Everything was what we discussed on the phone, no games or surprises. I am very happy with my purchase. More

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