Check out Jon Novak's reviews on DealerRater

October 06, 2024

Dealership Rating

Employee Rating

I have purchased several vehicles from Chrysler Jeep dodge ram and they always treat me like the most important guest when I come in for service dodge ram and they always treat me like the most important guest when I come in for service More

by JIMGOGUEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cherry, Brian Baker, Michael Stickley , Don Wulff

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Oct 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 29, 2024

Dealership Rating

Employee Rating

Sold me a truck and torc converter went out and trans mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to do by your service! Poor xxx service all around! Never will buy or give a good word on this dealer again. Straight up crook owner and all the people that work there!! More

by dustinmcduffey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: John Cherry, Brian Baker, Dale Coleman, Kevin Roberts, Henry Cherry , Lou Deleo, Don Wulff, Whole service team sucks!

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Oct 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Dustin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

Oct 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Dustin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

September 19, 2024

Dealership Rating

Employee Rating

Great service great people all attentive and friendly couldn’t ask for a better experience than I had. couldn’t ask for a better experience than I had. More

by CENTRALFL1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cherry, Henry Cherry

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Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2024

Dealership Rating

Employee Rating

Treated like family can't say enough about the team at Phillip purchase all my vehicles from phillips Phillip purchase all my vehicles from phillips More

by RBOWERSO329

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Cherry, Brian Baker, Dale Coleman

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Sep 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 06, 2024

Dealership Rating

Employee Rating

I always get great service from Philips. They always treat me with top priority like no one else matters They always treat me with top priority like no one else matters More

by JIMGOGUEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cherry, Brian Baker, Dale Coleman, Sonny Wallace, Thomas Bivins, Jessica Stevenson, Michael Stickley , Susanna Vann-Parrott, Don Wulff

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Sep 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 01, 2024

Dealership Rating

Employee Rating

They have been guessing trying to figure out what is wrong with my vehicle at my expense. $3,000 later and it still is not fixed going back again Friday to see what they're going to do about this. All I wrong with my vehicle at my expense. $3,000 later and it still is not fixed going back again Friday to see what they're going to do about this. All I can say is there better not be any more money out of my pocket and they better fix it More

by DICEDBI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: John Cherry, Dale Coleman, Henry Cherry , Lou Deleo, Don Wulff

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Aug 05, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

Aug 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

June 13, 2024

Dealership Rating

Employee Rating

very easy purchase from sales to delivery, smooth transaction everything was as we asked for. transaction everything was as we asked for. More

by ocalalandscape

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts, Jessica Stevenson

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Jun 14, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 09, 2024

Dealership Rating

Employee Rating

Avoid at all costs. Service after the sale is the worst. Phillips is a joke Service after the sale is the worst. Phillips is a joke More

by Mgeorge479

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: John Cherry, Henry Cherry

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Jan 13, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Jan 13, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

December 06, 2023

Dealership Rating

Employee Rating

Great service as always. They get me in and done without appointments as well as with appointments They get me in and done without appointments as well as with appointments More

by JIMGOGUEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cherry, Brian Baker , Don Wulff

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Dec 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 18, 2023

Dealership Rating

Employee Rating

This dealership is amazing. Best deals, employees, management in town. I will always recommended Phillips Chrysler Jeep Dodge Ram to all my friends and family! Best deals, employees, management in town. I will always recommended Phillips Chrysler Jeep Dodge Ram to all my friends and family! More

by adriangarvin1987

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Baker, JD Davis, Kevin Roberts, Sonny Wallace, Thomas Bivins, Jessica Stevenson , David Hoff, Staci Ann Mills, Marcus Mister

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Oct 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

Jon Novak | Page 2

BDC/Internet Manager

Phillips Chrysler Jeep Dodge Ram

69 Reviews of Jon Novak

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