Jon Peeples | Page 2

The service was prompt and informative. I was told exactly what my car needed and the cost was fair I was told exactly what my car needed and the cost was fair More

by shamer888 Verified Customer Verified Customer

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Very attentive, and they complete work on time. Very good service. I would recommend this Nissan dealer to others. Very good service. I would recommend this Nissan dealer to others. More

by THEDUKEJW Verified Customer Verified Customer

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Venessa did an excellent job by taking care of my vehicle needs at this time. She had my truck washed and in excellent condition when I left the Dealership! needs at this time. She had my truck washed and in excellent condition when I left the Dealership! More

by BABYBOYSPANK7 Verified Customer Verified Customer

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Worst experience I've ever had in my entire life at any dealership. I've already spoken with the manager or general manager there Mr. Peoples or Peebles. So if you want to actually discuss what happened, y dealership. I've already spoken with the manager or general manager there Mr. Peoples or Peebles. So if you want to actually discuss what happened, you're more than welcome to reach out to me personally. But you better be higher up on the food chain than he is. More

by derick_stratton Verified Customer Verified Customer

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Amazing customer service in the service dept and the friendliest people you’ll run into!! friendliest people you’ll run into!! More

by JMASTBRO Verified Customer Verified Customer

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They treat you like royalty until you sign on the dotted line! Once you sign then they aren’t as friendly and helpful. Want examples: 1. Clayton my salesman promised me 2 free tanks of gas due to their p line! Once you sign then they aren’t as friendly and helpful. Want examples: 1. Clayton my salesman promised me 2 free tanks of gas due to their pump being broke down - he forgot that promise due to the lapse in time between the sale and my needing gas, but was nice and filled my tank up once. (Bad record keeping) 2. I have an issue with a front end collision sensor going on/off- a Nissan Dealership in Shreveport looked at it free & fixed it by pushing buttons on the steering wheel while I was traveling to Dallas TX. When it went off again, I took it to Pearson who wanted $100+ (forgot the exact amount) to run an evaluation before they would even look at it! 3. My check engine came on during that trip to Dallas, the dealership in Shreveport ran a free diagnostic and found it was either the gas cap or evap leak. Pearson wanted $100 (forgot the exact amount) to run an evaluation before they would look at it, even though I told them what was wrong with the car. 4. The service people are quick to run to finance and get proof you don’t have an extended warranty even though I overheard them say the car was STILL IN THEIR NAME!! I asked for Clayton, my salesman, who was “busy” with another customer yet came out almost instantly to see if he would help. By the time he came out it was off. He pushed the buttons on my steering wheel and said it was all good to go as we discussed how upset I was then had the audacity to ask if I was ready to trade the car in. I was really pleased with their royal treatment when I bought the car, but that’s only because they know how to pour on the royal xx treatment. BUYER BEWARE - once you sign, they are like any other dealership and no longer give a hoot about you! Amazing how your warranty runs out only a month or two ago. More

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ALWAYS a GREAT experience! ! Unlike other dealerships, there's no surprises and very transparent. Will continue to go here. ! Unlike other dealerships, there's no surprises and very transparent. Will continue to go here. More

by DANCAPUTO4 Verified Customer Verified Customer

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Very good check up on my car. Service was fast and very informative. I'll definitely be going back each time it's check up time. Service was fast and very informative. I'll definitely be going back each time it's check up time. More

by CSTONEBRAKER5 Verified Customer Verified Customer

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Everyone was very nice and helpful and worked with me in regard to my budget regard to my budget More

by DONNA.FARQUAHARSON Verified Customer Verified Customer

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This Dealership is Great, from the receptionist to the service department. The salesman, the office staff, they are ALL helpful, courteous, and efficient. The waiting lounge is always Clean, well stocked service department. The salesman, the office staff, they are ALL helpful, courteous, and efficient. The waiting lounge is always Clean, well stocked with Water, Coffee, and snacks. Restrooms are always clean and the dealer has a great selection of New & Used cars to choose from. More

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