Jon Peeples | Page 2

Amazing customer service in the service dept and the friendliest people you’ll run into!! friendliest people you’ll run into!! More

by JMASTBRO Verified Customer Verified Customer

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They treat you like royalty until you sign on the dotted line! Once you sign then they aren’t as friendly and helpful. Want examples: 1. Clayton my salesman promised me 2 free tanks of gas due to their p line! Once you sign then they aren’t as friendly and helpful. Want examples: 1. Clayton my salesman promised me 2 free tanks of gas due to their pump being broke down - he forgot that promise due to the lapse in time between the sale and my needing gas, but was nice and filled my tank up once. (Bad record keeping) 2. I have an issue with a front end collision sensor going on/off- a Nissan Dealership in Shreveport looked at it free & fixed it by pushing buttons on the steering wheel while I was traveling to Dallas TX. When it went off again, I took it to Pearson who wanted $100+ (forgot the exact amount) to run an evaluation before they would even look at it! 3. My check engine came on during that trip to Dallas, the dealership in Shreveport ran a free diagnostic and found it was either the gas cap or evap leak. Pearson wanted $100 (forgot the exact amount) to run an evaluation before they would look at it, even though I told them what was wrong with the car. 4. The service people are quick to run to finance and get proof you don’t have an extended warranty even though I overheard them say the car was STILL IN THEIR NAME!! I asked for Clayton, my salesman, who was “busy” with another customer yet came out almost instantly to see if he would help. By the time he came out it was off. He pushed the buttons on my steering wheel and said it was all good to go as we discussed how upset I was then had the audacity to ask if I was ready to trade the car in. I was really pleased with their royal treatment when I bought the car, but that’s only because they know how to pour on the royal xx treatment. BUYER BEWARE - once you sign, they are like any other dealership and no longer give a hoot about you! Amazing how your warranty runs out only a month or two ago. More

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ALWAYS a GREAT experience! ! Unlike other dealerships, there's no surprises and very transparent. Will continue to go here. ! Unlike other dealerships, there's no surprises and very transparent. Will continue to go here. More

by DANCAPUTO4 Verified Customer Verified Customer

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Very good check up on my car. Service was fast and very informative. I'll definitely be going back each time it's check up time. Service was fast and very informative. I'll definitely be going back each time it's check up time. More

by CSTONEBRAKER5 Verified Customer Verified Customer

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Everyone was very nice and helpful and worked with me in regard to my budget regard to my budget More

by DONNA.FARQUAHARSON Verified Customer Verified Customer

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This Dealership is Great, from the receptionist to the service department. The salesman, the office staff, they are ALL helpful, courteous, and efficient. The waiting lounge is always Clean, well stocked service department. The salesman, the office staff, they are ALL helpful, courteous, and efficient. The waiting lounge is always Clean, well stocked with Water, Coffee, and snacks. Restrooms are always clean and the dealer has a great selection of New & Used cars to choose from. More

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The staff is friendly and always smiling, and very helpful. The customer lounge is clean, well stocked with water, coffee, and snacks. The Service Dept. does a great job taking care of your car. When helpful. The customer lounge is clean, well stocked with water, coffee, and snacks. The Service Dept. does a great job taking care of your car. When you get it back it's always clean. More

by RVIERRA0 Verified Customer Verified Customer

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I enjoyed the service. They really provided me with great information concerning my car. I really look forward to doing business again They really provided me with great information concerning my car. I really look forward to doing business again More

by shantelflowers35 Verified Customer Verified Customer

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New truck purchase. Great sales team! Fair price! Past good experience with this dealers Service department. Unless there are negative changes, will continue to use this Great sales team! Fair price! Past good experience with this dealers Service department. Unless there are negative changes, will continue to use this dealer even though they are 60 miles away.and not the closest Nissan dealer to me. Good job Pearson Nissan! More

by CB058378 Verified Customer Verified Customer

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Every one at Pearson Nissan were awesome, Great service and great deal. I recommend going to Pearson Nissan and great deal. I recommend going to Pearson Nissan More

by jvleon64 Verified Customer Verified Customer

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