The dealership was great.
I walked in, knew what I wanted, and I was shown the truck, went for a test drive, and made sure it had everything I needed. We sat down and agreed
I walked in, knew what I wanted, and I was shown the truck, went for a test drive, and made sure it had everything I needed. We sat down and agreed on a number. They delivered the truck to my house and picked up the trade in, I wrote a check, and the deal was done.
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by AMANTEANIMALS78
Verified Customer
Verified Customer
Other Employees Tagged:
Luke was great. I was his first week and he did just fine. I dont like high pressure sales. I know what I want and he listened.
Sep 06, 2025 -
Folsom Lake Ford responded
Thank you for your review! I am happy to hear that your experience at Folsom Lake Ford was smooth and efficient, from finding your perfect truck to the delivery at your home. We appreciate your trust in us and look forward to assisting you again in the future.
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Travis, the sales associate that helped me was very
helpful and knowledgeable.Kentucky,the sales manager went above and beyond to help me get the explorer that I wanted.Everyone that I dealt with at Fo
helpful and knowledgeable.Kentucky,the sales manager went above and beyond to help me get the explorer that I wanted.Everyone that I dealt with at Folsom Lake Ford was very courteous it was a pleasure doing business with them. I highly recommend them.
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by TEPA5O6
Verified Customer
Verified Customer
Sep 01, 2025 -
Folsom Lake Ford responded
Thank you for your glowing review! I'm pleased to hear that Travis and Kentucky provided you with exceptional service during your experience at Folsom Lake Ford. Your satisfaction means a lot to us, and we appreciate your recommendation. We look forward to assisting you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Very accommodating went beyond car of duty.
Kept at it to finding the problem and siltion
Kept at it to finding the problem and siltion
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by RUPPERT1
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
Folsom Lake Ford responded
Thank you for your feedback, Ruppert! It's great to hear your experience at Folsom Lake Ford was so positive and that our team went above and beyond to assist you. Your satisfaction is our priority. We look forward to serving you again soon.
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Everyone is professional and friendly, I’ve been coming
here for a very long time.
here for a very long time.
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by CHARLIE.SPRUCE
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2025 -
Folsom Lake Ford responded
Thank you so much for your wonderful feedback, Charlie! I truly appreciate your loyalty and am glad to hear that our team at Folsom Lake Ford has consistently provided you with professional and friendly service. We look forward to welcoming you back for many more visits in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Buying experience was clean and easy.
I felt that I got a decent deal on my car in the end.
I felt that I got a decent deal on my car in the end.
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by KT
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Jones
Aug 17, 2025 -
Folsom Lake Ford responded
Thank you for your feedback! I'm thrilled to hear that your buying experience at Folsom Lake Ford was clean and easy, and that you felt you got a decent deal on your car. We appreciate your support and look forward to helping you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Service was great and easy.
My warranty I bought covered my costs. I am happy with their professionalism.
My warranty I bought covered my costs. I am happy with their professionalism.
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by Nathan Porter
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2025 -
Folsom Lake Ford responded
Thank you, Nathan! I appreciate your positive feedback about your experience at Folsom Lake Ford. It's great to hear that our team provided great service and that your warranty covered your costs. We look forward to seeing you again.
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Excellent customer service and very quick in and out.
Especially impressed with cleaning and wash inside and out of the explorer
Especially impressed with cleaning and wash inside and out of the explorer
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by TCBC71
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
James Fuhs
, Paul Campagna
Jul 24, 2025 -
Folsom Lake Ford responded
Thank you! I am happy to know that you had an excellent experience at Folsom Lake Ford and that our team impressed you with their quick service and attention to detail with your Ford Explorer. We appreciate your feedback and look forward to serving you again.
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Folsom Lake Ford is my favorite car dealer.
Everyone is very friendly, very professional, and they always show us patience and explain the service my car will receive. They first explain if any
Everyone is very friendly, very professional, and they always show us patience and explain the service my car will receive. They first explain if anything else needs repair. They have a large, comfortable waiting room and are fast. They definitely offer excellent customer service. Thank you Foldom Lake Ford.
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by CMAXLOPEZ
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2025 -
Folsom Lake Ford responded
Thank you for your feedback! I appreciate your loyalty to Folsom Lake Ford. It's great to hear that you found our team friendly and professional, and that you had a positive experience in our waiting room. We strive to provide excellent service and clear communication about your vehicle's needs. We look forward to seeing you again soon.
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Great service, I really enjoy getting car survived here
at Folsom Lake Kia. Definitely recommend
at Folsom Lake Kia. Definitely recommend
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by SCOTTALANSUTTON
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
James Fuhs
, Paul Campagna
Jul 03, 2025 -
Folsom Lake Ford responded
Scott, thank you for the fantastic review! I'm delighted to hear you had a great experience with our service team at Folsom Lake Ford. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Everyone was extremely nice and professional.
that got me the exact vehicle that I wanted,
that got me the exact vehicle that I wanted,
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by TIMDAY19
Verified Customer
Verified Customer
Jun 30, 2025 -
Folsom Lake Ford responded
Thank you so much for your wonderful review! We’re thrilled to hear that our team at Folsom Lake Ford was able to provide you with the exact vehicle you wanted and that you had a positive experience. Your kind words mean a lot to us. We look forward to seeing you again!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com