Jon Phillips
Jon Phillips at Classic Mazda

Jon Phillips | Page 3

Service Manager

Classic Mazda

6951 Center St
Mentor, OH 44060

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4.9
118 Reviews
4.9

118 Reviews

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118 Reviews of Jon Phillips

June 17, 2026

Dealership Rating
Employee Rating

Always excellent and competent service. Quick to offer a loaner vehicle if the timeline looks like it will run longer than proposed for any reason. Everyone is always very nice and pleasan More

by markchristopherlafferty
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Classic Mazda responded

Thank you for your kind words! We're glad to hear you consistently receive excellent service from our team. We appreciate your trust in us and look forward to seeing you again for your future service needs.

June 16, 2026

Dealership Rating
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Excellent service, at a very fair price. I will continue to get my Mazda serviced here going forward More

by Alec Dimitrakis
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 18, 2026

Classic Mazda responded

Thank you for your review! We're glad to hear you received excellent service at a fair price. We appreciate your trust and look forward to servicing your Mazda for years to come.

June 16, 2026

Dealership Rating
Employee Rating

Great customer service and quality work. The manager is excellent. I especially like the video review. More

by dalhill2
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Classic Mazda responded

Thank you for your review! We're glad you enjoyed the customer service, quality work, and video review process. We appreciate your kind words and look forward to serving you again.

June 14, 2026

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The dealership provided quick and efficient service and everyone was friendly and personable. Plus the video of my car is very cool. More

by SHOP5
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Recommend Dealer
Yes

Other Employees Tagged: Jake

June 13, 2026

Dealership Rating
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Excellent service The wait time was good. The customer service was excellent. The customer area was adequate. More

by AB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 18, 2026

Classic Mazda responded

Thank you for your review! We're glad to hear you received excellent service and enjoyed your experience with our team. We appreciate your business and look forward to serving you again.

June 13, 2026

Dealership Rating
Employee Rating

Excellent service. Very efficient. Helpful with all my needs. Made great recommendations for my service. More

by sharonlunato
Service Price Transparency
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Recommend Dealer
Yes

June 12, 2026

Dealership Rating
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Classic Mazda in menstruis is awesome. They weren't above and b and also sent us videos on what we were worried about as well.Bryan Mendez Always welcomes us with open arms and smiles Grea More

by Bob
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Albert, Bryan Walker, James Joseph , Bryan Mendez

Jun 18, 2026

Classic Mazda responded

Thank you for your kind words and recommendation! We're thrilled to hear Bryan provided such a welcoming and helpful experience. We're also glad you found the technician videos valuable. We appreciate your trust in our team and look forward to serving you again!

June 11, 2026

Dealership Rating
Employee Rating

Jon and his team always take excellent care of me. They send you a video showing you what was done. More

by Bcuinohio
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Walker

Jun 23, 2026

Classic Mazda responded

Thank you for your review! We're glad to hear Jon and his team continue to take excellent care of you. We're also happy you find the technician videos helpful in keeping you informed about your vehicle's service. We appreciate your business and look forward to serving you again.

June 11, 2026

Dealership Rating
Employee Rating

Always deal with this service center, have never had a problem that wasn't resolved quickly. I do recommend to others. More

by Steve FORGUS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 23, 2026

Classic Mazda responded

Thank you for your review! We're glad to hear our service team continues to resolve any issues quickly and provide a positive experience. We appreciate your recommendation and look forward to serving you again.

June 07, 2026

Dealership Rating
Employee Rating

Easy to work with, easy to schedule and accommodating. They are honest with I need to do right now with my car and what could wait until the next oil change and I appreciate that! More

by AC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jake

Jun 18, 2026

Classic Mazda responded

Thank you for your review! We're glad to hear our team was easy to work with and provided honest recommendations. We appreciate your trust and look forward to helping keep your vehicle in great shape.

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