Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

Contact Me
4.9
103 Reviews
4.9

103 Reviews

Write a Review

103 Reviews of Jon Shapiro

December 22, 2025

Dealership Rating
Employee Rating

The service management is great! The repairs are always well done. The waiting area is always very clean and comfortable. More

by Paul D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky, Tami Rickerson

Dec 26, 2025

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 05, 2025

Dealership Rating
Employee Rating

Tammy and the gentleman that took care of my car was very considerate helpful & kind I love going there I’ll always lease a car there till I can’t More

by debiyousey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 02, 2025

Dealership Rating
Employee Rating

my review is; always excellent service from this dealer ! staff treat you like a friend.. More

by bjames30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky, Tami Rickerson

Dec 02, 2025

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 02, 2025

Dealership Rating
Employee Rating

Professional, prompt, courteous and they are always keeping me updated on my vehicles status throughout the process. More

by jason.kunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson

Dec 02, 2025

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 28, 2025

Dealership Rating
Employee Rating

Easy access, professional service,timely completion of job,work accomplished without issues,returned clean vehicle. More

by GARYV0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , CHRISTOPHER KUNKLE

Nov 28, 2025

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 20, 2025

Dealership Rating
Employee Rating

Always a pleasure to bring my vehicle in for service. Professional, knowledgeable and always kind! More

by jason.kunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson

Nov 20, 2025

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 04, 2025

Dealership Rating
Employee Rating

This is my 5th VW that I have leased and purchased here. I have always had the BEST service here! More

by C021957W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2025

Dealership Rating
Employee Rating

You are the best I would recommend you to most people thank you for all your help More

by KASSIEBEAR1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson

Oct 15, 2025

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 12, 2025

Dealership Rating
Employee Rating

It was great service very fast very convenient. I love it. Communication follow up definitely outstanding thank you. I always deal with the same dealership to do my service in my car. They are alwa More

by KHALEDIBRAHIM292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2025

Dealership Rating
Employee Rating

Excellent service-got my Touareg in very quickly and everyone was very knowledgeable and friendly to deal with. More

by PHOTOLADY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

1
...

Dealership Inventory (102 Vehicles)

used 2023 Volkswagen Taos car, priced at $22,918
2023 Volkswagen Taos
used
Blue Dusk exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Tiguan car, priced at $38,990
2025 Volkswagen Tiguan
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $25,834
2026 Volkswagen Jetta
new
Silver Metallic exterior
FWD
new 2026 Volkswagen Taos car, priced at $34,347
2026 Volkswagen Taos
new
Platinum Gray Metallic exterior
Unknown
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $50,870
2026 Volkswagen Atlas
new
Gray exterior
AWD
new 2025 Volkswagen Taos car, priced at $32,937
2025 Volkswagen Taos
new
Bright Moss Green W/Black Roof exterior
Automatic
All-wheel Drive