Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro | Page 11

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Jon Shapiro

June 16, 2024

Dealership Rating
Employee Rating

Always have a nice experience with the NYE service team they’re very customer focused! Staff is always very informative.! More

by PDAIUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 14, 2024

Dealership Rating
Employee Rating

Have had a great experience with this dealership from service to sales. Everyone is accommodating and does their best to keep you satisfied as a customer. Appreciate all that they do. Would recommend t More

by Kstreeter0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Cioch, Kelsey Hughes, Maxwell O'Conner , Jim Guzzardo

Jun 18, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 09, 2024

Dealership Rating
Employee Rating

Personal attention was very important, the staff was over the top ! No waiting,. The time spent waiting for my car to have an inspection was very pleasant in beautiful waiting room. Staff was excellent and w More

by BBEACH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

June 08, 2024

Dealership Rating
Employee Rating

Everyone was very nice and helpful and explained what was going to be done to the car More

by DDEHIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 08, 2024

Dealership Rating
Employee Rating

As always, everyone was friendly, helpful and courteous when I brought my car in to be serviced, My car was covered from being parked under a tree and one of the men in the service department (I believe it More

by LOVEJOY988
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2024

Dealership Rating
Employee Rating

Great service every time I’ve been there! Will definitely go back for future service! More

by chrisbeasock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

May 25, 2024

Dealership Rating
Employee Rating

Courteous kind. Happy. Always going the extra mile with never a bad attitude. Know what they’re doing More

by jen.boulanger12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Beach, Mike Memery , Jim Guzzardo

May 29, 2024

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 24, 2024

Dealership Rating
Employee Rating

Friendly service and greeted promptly. Short wait. Clean and comfortable waiting area. All staff encountered friendly. More

by JGRECO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 18, 2024

Dealership Rating
Employee Rating

Have been taking my car there since new. They do good work. Usually can get me in within a week. More

by jd4020_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 17, 2024

Dealership Rating
Employee Rating

Have always had a very positive experience with this dealership. Everyone is friendly and does their best to satisfy me as a valued customer. More

by Kstreeter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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