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Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro | Page 12

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Jon Shapiro

February 18, 2024

Dealership Rating
Employee Rating

EXCELLENT SERVICE FROM STAR TO FINISH. EASY TO GET AN APPOINMENT. WORK DONE ON TIME. PLEASURE TO DEAL WITH More

by MIKES.SPORT.SHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

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Feb 20, 2024

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2024

Dealership Rating
Employee Rating

Very easy to work with, offered me an appointment for the day I called in. They determined I needed a part they had to order and gave me a brand new loaner until the part came in. More

by mihevc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

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Feb 16, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2024

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Employee Rating

They are reliable , professional and effective. I would highly recommend them for repairs of your car. More

by jsabadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2024

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2024

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Employee Rating

They are professional, courteous and knowledgeable. They take the time to diagnose the problem and discuss options with you before performing any work. Highly recommend Rome Volkswagen! More

by kevinbeach0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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