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Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro | Page 3

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Jon Shapiro

March 09, 2026

Dealership Rating
Employee Rating

Very professional from start to finish Tina and Tami in service are super high recommend More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Tina Ceklovsky , Tami Rickerson

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Mar 10, 2026

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 08, 2026

Dealership Rating
Employee Rating

Knowledgeable friendly staff. This is the only place I trust with my car. I don’t plan on taking it anywhere else. More

by Jeremiah Spoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Beach, Mike Memery, Tina Ceklovsky , Tami Rickerson

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Mar 10, 2026

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 05, 2026

Dealership Rating
Employee Rating

Very EZ bought a car from my couch. Mark & Max great. M & M. See you again. More

by terrywoodsyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Cioch, Maxwell O'Conner, Mike Memery, Tina Ceklovsky , Tami Rickerson

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Mar 10, 2026

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 03, 2026

Dealership Rating
Employee Rating

Great dealership! They always take the time to explain what work needed to be done. Very close to my house which is a great convenience. More

by Elizabeth Swistak
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , Tami Rickerson

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Mar 10, 2026

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 22, 2026

Dealership Rating
Employee Rating

They keep records of previous rprs and mntnce and advise needed svcs to be done. More

by JHGRUNENWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Tami Rickerson

Print
Feb 24, 2026

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable staff Our car was not happy when she arrived ~ She’s running really well now! Thank you! More

by vickystockton7477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson, Pete, service tech. 5 stars!

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Feb 18, 2026

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 28, 2026

Dealership Rating
Employee Rating

Everyone is very friendly, the place is spacious and clean. They always get us in withing a reasonable time More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Tina Ceklovsky , Tami Rickerson

Print
Jan 29, 2026

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 22, 2025

Dealership Rating
Employee Rating

The service management is great! The repairs are always well done. The waiting area is always very clean and comfortable. More

by Paul D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , Tami Rickerson

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Dec 26, 2025

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 05, 2025

Dealership Rating
Employee Rating

Tammy and the gentleman that took care of my car was very considerate helpful & kind I love going there I’ll always lease a car there till I can’t More

by debiyousey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Tina Ceklovsky , Tami Rickerson

Print
Dec 11, 2025

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 02, 2025

Dealership Rating
Employee Rating

Professional, prompt, courteous and they are always keeping me updated on my vehicles status throughout the process. More

by jason.kunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson

Print
Dec 02, 2025

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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