Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro | Page 3

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Jon Shapiro

October 12, 2025

Dealership Rating
Employee Rating

It was great service very fast very convenient. I love it. Communication follow up definitely outstanding thank you. I always deal with the same dealership to do my service in my car. They are alwa More

by KHALEDIBRAHIM292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2025

Dealership Rating
Employee Rating

Excellent service-got my Touareg in very quickly and everyone was very knowledgeable and friendly to deal with. More

by PHOTOLADY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 21, 2025

Dealership Rating
Employee Rating

Wonderful service team—kind, helpful, and trustworthy. I always feel my car is in great hands here More

by mpret510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Oct 09, 2025

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 06, 2025

Dealership Rating
Employee Rating

Very professional service team. Always will help however they can .i'm very appreciative. Thank you. More

by ANTG15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 06, 2025

Dealership Rating
Employee Rating

Courteous, Timely and professional. Engaging in conversation and down to earth. Will definitely be back. More

by pamarulla2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 01, 2025

Dealership Rating
Employee Rating

John, Tina, & Tami were all excellent right from the start of my issues. From start to finish I’ve never had such phenomenal customer service. From engine issues to an inspection they got me tight! Will More

by ALLINAJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky, Tami Rickerson

Aug 07, 2025

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 28, 2025

Dealership Rating
Employee Rating

I had a wonderful experience. Truly the best customer service! It was very quick and helpful! More

by Sabina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 21, 2025

Dealership Rating
Employee Rating

Great service and great customer service. Solved the issue with my car that another dealer couldn’t. More

by Wpeters1166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 04, 2025

Dealership Rating
Employee Rating

The staff is always patient and goes over your options throughly. I would recommend this dealership over and over again . More

by mpret510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky, Tami Rickerson

Jul 09, 2025

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 26, 2025

Dealership Rating
Employee Rating

Tina and the Service team really saved me this week. I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswa More

by justinciotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Jun 26, 2025

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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