Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro | Page 6

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Jon Shapiro

November 10, 2024

Dealership Rating
Employee Rating

Very good customer service at nye auto thank you so much for the loaner 🚗 mary and Pasquale Ristagno More

by LINOITAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
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Great experience at NYE VW will continue to buy and have my vehicles serviced! Great people! More

by chrisbeasock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2024

Dealership Rating
Employee Rating

Outstanding job and performance. Couldn’t asked for better service. I even was provided with loaner. Thanks More

by SG2017SG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Oct 30, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 25, 2024

Dealership Rating
Employee Rating

I am very pleased with the staff and communication with staff and the fast work they did and do More

by princessofpower02
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 30, 2024

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 30, 2024

Dealership Rating
Employee Rating

Quick, easy and friendly service. They were able to complete the recall while I was already there without having to return for a second appointment. More

by Sarrabee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 11, 2024

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 28, 2024

Dealership Rating
Employee Rating

I had excellent service at NYE VW. Tami was very helpful and that was much appreciated. More

by C021957W
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

Oct 11, 2024

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 28, 2024

Dealership Rating
Employee Rating

Service department is excellent. They have time and time again went above and beyond when I have required service. More

by geoff.welsh
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 27, 2024

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Great dealership, got a good deal on a quality used car. Nice people to deal with. More

by pmercur50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 25, 2024

Dealership Rating
Employee Rating

All of the service reps were very friendly. A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the upda More

by rbush20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 18, 2024

Dealership Rating
Employee Rating

Excellent service! They kept me informed during the entire process. I would recommend their services. More

by Keena Belcastro
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 20, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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