Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro | Page 7

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Jon Shapiro

September 27, 2024

Dealership Rating
Employee Rating

Great dealership, got a good deal on a quality used car. Nice people to deal with. More

by pmercur50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 25, 2024

Dealership Rating
Employee Rating

All of the service reps were very friendly. A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the upda More

by rbush20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 18, 2024

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Employee Rating

Excellent service! They kept me informed during the entire process. I would recommend their services. More

by Keena Belcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 15, 2024

Dealership Rating
Employee Rating

I've been a customer this VW dealership for almost 20 years and 5 new vehicles, all of which I enjoyed having and driving! Even though it has changed ownership 3 time it has always been my choice, due to More

by GBOYD90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Beach

Sep 20, 2024

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 13, 2024

Dealership Rating
Employee Rating

Set up service appointment online. Was quick and easy. Went in for service and was told how long it would take. Service was great and done on time. More

by dbelmonte0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Guzzardo

Sep 20, 2024

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 07, 2024

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Employee Rating

No problems everything went well. I was in an out in about 45 minutes. Thanks More

by RFDAVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 01, 2024

Dealership Rating
Employee Rating

The service was great and the help with my oil issue was awesome! I always have a great experience! More

by Aingmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 18, 2024

Dealership Rating
Employee Rating

Everyone at NYE Volkswagen was friendly and professional during my service visit. Communication was prompt & clear. More

by themcnairfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2024

Dealership Rating
Employee Rating

It was ok service. I was surprised that I mentioned interest in purchasing a new vehicle and received no help or response. I’ve had numerous brake issues with every T More

by pwalhoot69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 21, 2024

NYE Volkswagen responded

"Pwalhoot69" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 16, 2024

Dealership Rating
Employee Rating

Was very professional and kept me updated on what was happening. Fixed the wipers and my jeep passed inspection!!! Good service great staff. More

by pannshearer@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Jim Guzzardo

Aug 21, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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