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Jonathan Benitez

Overview Reviews (781) Inventory (299)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

781 Reviews

Overview Reviews (781) Inventory (299)

4.7

781 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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781 Reviews of Jonathan Benitez

November 08, 2025

Dealership Rating

Employee Rating

Misty is always very helpful and very nice every time I have been in to get anything done to my vehicle. have been in to get anything done to my vehicle. More

by angelgirl8035

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Nov 08, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 07, 2025

Dealership Rating

Employee Rating

Polite and always on time . Orlando lopez has always helped us with all our needs Orlando lopez has always helped us with all our needs More

by jzupsman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 07, 2025 -

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

November 06, 2025

Dealership Rating

Employee Rating

From introduction to delivery all went very well. Pricing was a factor. Kia Soul (in stock) was also a factor. No issues. Pricing was a factor. Kia Soul (in stock) was also a factor. No issues. More

by stellamark2204

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr, Amy Claxton , Manny in finance. He concluded the sale. 5 Stars

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Nov 06, 2025 -

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

November 06, 2025

Dealership Rating

Employee Rating

Great experience and fast knowledge service Jonathan has great customer service skills and always polite and knowledgeable great customer service skills and always polite and knowledgeable More

by BERRY1668

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Nov 07, 2025 -

Regal Kia Lakeland responded

November 04, 2025

Dealership Rating

Employee Rating

There was poor communication across the board. The first people you talk to on the phone who transfer you are extremely rude. The didnt even fix my car after having it for 3 weeks. They sent me ho The first people you talk to on the phone who transfer you are extremely rude. The didnt even fix my car after having it for 3 weeks. They sent me home (1.5 hour drive) still with something still wrong with my breaks. More

by rorieabean

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jeff Soloj

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Nov 04, 2025 -

Regal Kia Lakeland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

November 04, 2025

Dealership Rating

Employee Rating

The service advisor was very helpful . Very patient in explaining things to me. And the people are very friendly . Very patient in explaining things to me. And the people are very friendly . More

by akintadeo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 04, 2025 -

Regal Kia Lakeland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 04, 2025

Dealership Rating

Employee Rating

Misty always have such positive attitude and great customer service and such a positive attitude thank you Misty customer service and such a positive attitude thank you Misty More

by bonbon272003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Nov 04, 2025 -

Regal Kia Lakeland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Kia Lakeland, we look forward to having you as a valued customer for many years to come!

November 03, 2025

Dealership Rating

Employee Rating

Super awesome service and communication. Excellent dealership and awesome personnel. Nice location and amenities for customer. Excellent dealership and awesome personnel. Nice location and amenities for customer. More

by rymluciano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Nov 03, 2025 -

Regal Kia Lakeland responded

November 01, 2025

Dealership Rating

Employee Rating

I have been working with Jonathan for several years now, it's always a pleasure working with him. I always try and seek him out because I know I'll be taken care of. it's always a pleasure working with him. I always try and seek him out because I know I'll be taken care of. More

by P.symajor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 01, 2025 -

Regal Kia Lakeland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2025

Dealership Rating

Employee Rating

Friendly and courteous staff. Regal Kia Lakeland worked hard to make my experience the best!! Thank you. Regal Kia Lakeland worked hard to make my experience the best!! Thank you. More

by DAYDRELANIER

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj, Niko Gelpi, Misty Osborne, Gregg Baldwin, Pablo Moreira, Willy Moreira, Amy Claxton

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Nov 01, 2025 -

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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2025 Kia Sorento

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Blue exterior

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