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Jonathan Benitez

Overview Reviews (699) Inventory (333)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

699 Reviews

Overview Reviews (699) Inventory (333)

4.7

699 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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699 Reviews of Jonathan Benitez

June 10, 2025

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Employee Rating

Wanted to know if my tires were rotated with the oil change? Tire rotation was included with coupon change? Tire rotation was included with coupon More

by sazockoll

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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June 09, 2025

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Great job from everyone. ..Edwin was great and helpful and was I was really happy with the entire dealership ..Edwin was great and helpful and was I was really happy with the entire dealership More

by josieskarma2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edwin Rodriguez

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Jun 10, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Edwin and the entire Regal Kia team provided you with a great experience! Thank you for sharing your positive feedback, and we're glad you're happy with our service.

June 07, 2025

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My oil change took three and a half hours. The staff were kind and welcoming though. The staff were kind and welcoming though. More

by armoran07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Jun 09, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback. We’re glad to hear that our staff made you feel welcome during your visit. We sincerely apologize for the extended wait time for your oil change — that’s certainly not the experience we aim to provide. Your comments help us improve, and we’re actively working on streamlining our service times. We appreciate your patience and hope to serve you more efficiently next time.

June 07, 2025

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Very personable and professional young man he has a wealth of knowledge and he makes sure the customer is satisfied wealth of knowledge and he makes sure the customer is satisfied More

by sebastianchatman10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Jun 09, 2025 -

Regal Kia Lakeland responded

Thank you for your kind words, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

June 06, 2025

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Had my oil changed and tires rotated on my Kia soul service department was very good courteous friendly kept me informed on what was going on and got the job done on time which made the experience even service department was very good courteous friendly kept me informed on what was going on and got the job done on time which made the experience even better More

by tkwaters68

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jayden Goulet, Edwin Rodriguez

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Jun 06, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience with our service department at Regal Kia! We're glad to hear that everything went smoothly and on time. We appreciate your feedback and look forward to serving you again in the future!

June 06, 2025

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I got my truck from Regal kia and I love it. Everyone there at Regal is very nice and always helpful they do a great job. Everyone there at Regal is very nice and always helpful they do a great job. More

by John

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cris Aviso, Jeff Soloj, Jorge Benitez, Misty Osborne, Sarah Abichid

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Jun 06, 2025 -

Regal Kia Lakeland responded

John, we're delighted to hear you're loving your truck and had a great experience with our team at Regal Kia. Thank you for the kind words!

June 05, 2025

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Employee Rating

Everyone is happy to help. Been caring for my kia for 4 yrs now. The coffee is good too. Been caring for my kia for 4 yrs now. The coffee is good too. More

by Vividsky1977

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr

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Jun 06, 2025 -

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with the care of your vehicle! We appreciate your support and look forward to seeing you at your next visit!

June 05, 2025

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Very courteous and respectful to me. Excellent service. From beginning to end. I will return for my next service. Excellent service. From beginning to end. I will return for my next service. More

by BERARDID

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2025 -

Regal Kia Lakeland responded

We're delighted to hear about your positive experience at Regal Kia! Our team is committed to providing excellent service from start to finish. We look forward to welcoming you back for your next visit!

May 31, 2025

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Employee Rating

Service department is always welcoming, courteous, and get things done. Thank you guys so much for taking care of my car. get things done. Thank you guys so much for taking care of my car. More

by veteranswhothrive

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Jun 02, 2025 -

Regal Kia Lakeland responded

Hi! We're delighted to hear that our service department at Regal Kia has been taking great care of your car! Thank you for the kind words and support. We're always here whenever you need us!

May 31, 2025

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Employee Rating

Fast service as schedule and comfortable facilities to wait for it. Everything smooth as always! wait for it. Everything smooth as always! More

by ab_diel_12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Jun 02, 2025 -

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your service needs! We appreciate your support and look forward to seeing you at your next visit!

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