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Jonathan Benitez

Overview Reviews (791) Inventory (271)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

791 Reviews

Overview Reviews (791) Inventory (271)

4.7

791 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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791 Reviews of Jonathan Benitez

November 30, 2025

Dealership Rating

Employee Rating

Jonathan and service manager Orlando took care of my every auto needs. I have been doing business with Regal for many many years. every auto needs. I have been doing business with Regal for many many years. More

by SHIRLOC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 30, 2025 -

Regal Kia Lakeland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2025

Dealership Rating

Employee Rating

This was for an oil change. The oil change was scheduled. The oil was changed. The oil change was scheduled. The oil was changed. More

by Bigblue70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 29, 2025 -

Regal Kia Lakeland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2025

Dealership Rating

Employee Rating

They did a good job an I was happy an they treated me right an they new how to talk to you even if you was not happy with it they still talked to you nice and they fix the problem I love that right an they new how to talk to you even if you was not happy with it they still talked to you nice and they fix the problem I love that More

by Teresa wright

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 29, 2025 -

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

November 28, 2025

Dealership Rating

Employee Rating

What is this a high school essay prompt? The service was good here thank you thank you The service was good here thank you thank you More

by Bigblue70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 28, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 28, 2025

Dealership Rating

Employee Rating

Very good. ... excelente. Muy buen trabajo. Buen servicio. Y eso es fantástico. Gracias por todo ... excelente. Muy buen trabajo. Buen servicio. Y eso es fantástico. Gracias por todo More

by Edgardo Colon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi, Sean Bryant, Jorge Benitez, Srecko Bokun, Misty Osborne, Jeremy Mahr, Eva Ayarza, Sarah Abichid, Chayton Wodecki

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Nov 28, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 27, 2025

Dealership Rating

Employee Rating

Never offered wash Never offered wash or detail Just bought truck so I know it doesn't need anything. Didn't ask if I wanted old parts or tires bought truck so I know it doesn't need anything. Didn't ask if I wanted old parts or tires More

by JDGCELL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Nov 29, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad Jonathan and our team were able to help, and we hope to see you again!

November 19, 2025

Dealership Rating

Employee Rating

Great job you guys are the best I’m always satisfied with the work you doing thanks a lot the work you doing thanks a lot More

by Abel de la Pena

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 17, 2025

Dealership Rating

Employee Rating

Great experience no issues with getting service. Took time to update on what was going on while waiting Took time to update on what was going on while waiting More

by tohrmund

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 17, 2025 -

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2025

Dealership Rating

Employee Rating

Very helpful and very keeping up with the customers new to the dealership light towel friendly to the dealership light towel friendly More

by spanky101493

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 14, 2025 -

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

November 13, 2025

Dealership Rating

Employee Rating

Friendly, courteous, the wait time in the service department has gotten a lot longer, though. department has gotten a lot longer, though. More

by jennjen741

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj, Misty Osborne, Jeremy Mahr, Chayton Wodecki

Report | Print

Nov 14, 2025 -

Regal Kia Lakeland responded

Thank you for the kind words for our service department! We appreciate your patience and look forward to sharing your compliments with the team. Please don't hesitate to let us know if we can be of further assistance.

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