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Jonathan Benitez

Overview Reviews (785) Inventory (291)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

785 Reviews

Overview Reviews (785) Inventory (291)

4.7

785 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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785 Reviews of Jonathan Benitez

November 19, 2025

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Employee Rating

Great job you guys are the best I’m always satisfied with the work you doing thanks a lot the work you doing thanks a lot More

by Abel de la Pena

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 17, 2025

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Employee Rating

Great experience no issues with getting service. Took time to update on what was going on while waiting Took time to update on what was going on while waiting More

by tohrmund

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 17, 2025 -

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2025

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Employee Rating

Very helpful and very keeping up with the customers new to the dealership light towel friendly to the dealership light towel friendly More

by spanky101493

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Nov 14, 2025 -

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

November 13, 2025

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Employee Rating

Friendly, courteous, the wait time in the service department has gotten a lot longer, though. department has gotten a lot longer, though. More

by jennjen741

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj, Misty Osborne, Jeremy Mahr, Chayton Wodecki

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Nov 14, 2025 -

Regal Kia Lakeland responded

Thank you for the kind words for our service department! We appreciate your patience and look forward to sharing your compliments with the team. Please don't hesitate to let us know if we can be of further assistance.

November 08, 2025

Dealership Rating

Employee Rating

Misty is always very helpful and very nice every time I have been in to get anything done to my vehicle. have been in to get anything done to my vehicle. More

by angelgirl8035

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Nov 08, 2025 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 07, 2025

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Employee Rating

Polite and always on time . Orlando lopez has always helped us with all our needs Orlando lopez has always helped us with all our needs More

by jzupsman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 07, 2025 -

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

November 06, 2025

Dealership Rating

Employee Rating

From introduction to delivery all went very well. Pricing was a factor. Kia Soul (in stock) was also a factor. No issues. Pricing was a factor. Kia Soul (in stock) was also a factor. No issues. More

by stellamark2204

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr, Amy Claxton , Manny in finance. He concluded the sale. 5 Stars

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Nov 06, 2025 -

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

November 06, 2025

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Employee Rating

Great experience and fast knowledge service Jonathan has great customer service skills and always polite and knowledgeable great customer service skills and always polite and knowledgeable More

by BERRY1668

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Nov 07, 2025 -

Regal Kia Lakeland responded

November 04, 2025

Dealership Rating

Employee Rating

There was poor communication across the board. The first people you talk to on the phone who transfer you are extremely rude. The didnt even fix my car after having it for 3 weeks. They sent me ho The first people you talk to on the phone who transfer you are extremely rude. The didnt even fix my car after having it for 3 weeks. They sent me home (1.5 hour drive) still with something still wrong with my breaks. More

by rorieabean

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jeff Soloj

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Nov 04, 2025 -

Regal Kia Lakeland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

November 04, 2025

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Employee Rating

The service advisor was very helpful . Very patient in explaining things to me. And the people are very friendly . Very patient in explaining things to me. And the people are very friendly . More

by akintadeo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 04, 2025 -

Regal Kia Lakeland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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