Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez | Page 22

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
851 Reviews
4.7

851 Reviews

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851 Reviews of Jonathan Benitez

February 05, 2025

Dealership Rating
Employee Rating

Everyone at the KIA Regal Dealership are awesome! No matter how itty bitty or large my issue or concerns are, the team is always there to help me through it, to understand it, and calm my fears. Real More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr , Jorge Benitez

Feb 05, 2025

Regal Kia Lakeland responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Regal Kia has been able to assist with all your concerns, big or small. We appreciate your support and look forward to continuing to serve you!

January 31, 2025

Dealership Rating
Employee Rating

Good everytime myt Bueno siempre que voy servicios sobresaliente estos conformed cob este Dealer kia More

by ELMARAVILLOSOPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Genesis Cruz

Jan 31, 2025

Regal Kia Lakeland responded

¡Gracias por calificarnos con cinco estrellas! Esperamos verte la próxima vez. - Regal Kia

January 21, 2025

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Employee Rating

Great customer service and prompt delivery of vehicle. Parts and service done fast.was please with all of service done on my vehicle More

by Anrod1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your vehicle! We appreciate the positive feedback about your experience and hope you won't hesitate to reach out if we can be of service again in the future!

January 17, 2025

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Employee Rating

Pleasant staff who gave me a convenient appointment time. Good service. Comfortable waiting area. Very happy More

by joe@artanis.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez

Jan 17, 2025

Regal Kia Lakeland responded

Joe, we're delighted to hear you had a positive experience with our team at Regal Kia! It's great that the appointment was convenient and the waiting area comfortable. Thank you for sharing your feedback!

January 16, 2025

Dealership Rating
Employee Rating

Getting my cars serviced is always quick and easy, especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. More

by timasch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz

Jan 16, 2025

Regal Kia Lakeland responded

We're delighted to hear that your service experiences at Regal Kia have been smooth and efficient! It's great to know our online scheduling is making things easier for you. Thank you for trusting us with the care of your vehicles!

January 11, 2025

Dealership Rating
Employee Rating

Jonathan was great got me in and out quickly with all maintenance done!very happy my 3rd vehicle from Regal KIA. Love you guys! More

by BECKYDORICS
Service Price Transparency
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Recommend Dealer
Yes
Jan 13, 2025

Regal Kia Lakeland responded

Becky, we're delighted to hear that Jonathan provided you with efficient service during your recent visit here at Regal Kia! Thank you for your continued trust and support - enjoy your vehicle!

January 10, 2025

Dealership Rating
Employee Rating

I just think the value I would have to comment on when I bought my Kia I wanted to change my mind about 3 hours after we got to the dealership and I was told that now it would be a repossession if I didn't More

by NASCARNURSE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Feb 03, 2025

Regal Kia Lakeland responded

It's concerning to hear about your experience with changing your mind on the purchase. We strive for flexibility and understanding, especially in such situations, and I'm sorry if this wasn't reflected during your visit. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Jorge Benitez - Service Lane Manager - 8633330525

January 10, 2025

Dealership Rating
Employee Rating

Jonathan and his brother George have been service advisors for many years! Their dedication to their job as advisors is a an Extreme asset to your dealership! Their total experience as advisors has More

by lbbugler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Jorge Benitez, Srecko Bokun, Kelsey Johnson, Willie Moreira

Jan 10, 2025

Regal Kia Lakeland responded

Thank you for sharing such a glowing review about Jonathan and George! We're delighted to hear that their dedication has made your visits to Regal Kia enjoyable. We truly value having them as part of our team, and we appreciate your kind words!

January 10, 2025

Dealership Rating
Employee Rating

Never actually call when the parts come in like they say they will. Don’t listen to customers. We told them that we had an idea of what was wrong with my car and instead of listening to us they ordered a pa More

by RSHUEY119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2025

Regal Kia Lakeland responded

I'm sorry to hear about your frustrating experience. It sounds like there was a communication breakdown, and I apologize for any inconvenience this has caused you and your family. We strive to listen carefully to our customers' concerns, so it's disappointing that we missed the mark here. Please reach out directly so we can work towards resolving this issue promptly for you. Thank you, Jorge Benitez - Service Lane Manager - 8633330525

January 10, 2025

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Employee Rating

I waited hours with no communication about my car. Until I went to the front to ask just to find out my car had not been taken care of. They were waiting for a warranty approval that had not been done More

by TGREEN8807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2025

Regal Kia Lakeland responded

I'm sorry to hear about your experience with the lack of communication during your visit. We strive for efficient service and clear updates, so it's disappointing that we fell short this time. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Jorge Benitez - Service Lane Manager - 8633330525

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