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Jonathan Benitez

Overview Reviews (763) Inventory (343)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

763 Reviews

Overview Reviews (763) Inventory (343)

4.7

763 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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763 Reviews of Jonathan Benitez

October 07, 2025

Dealership Rating

Employee Rating

Great customer service and quick delivery of vehicle and very little wait time I would recommend the dealership for service on their vehicle very little wait time I would recommend the dealership for service on their vehicle More

by Anrod1953@hotmail.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Oct 07, 2025 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

October 07, 2025

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Employee Rating

2025 Kia Sportage with manufacturing defect. Gouged my interior when removing seats to find it. Forgot to extend my rental car as well. Gouged my interior when removing seats to find it. Forgot to extend my rental car as well. More

by LeahK

Verified Customer

Recommend Dealer

Other Employees Tagged: Jonathan Benitez

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Oct 09, 2025 -

Regal Kia Lakeland responded

Leah, I'm really sorry to hear about the issues you've encountered with your Sportage and the inconvenience it caused. We always aim for a seamless service, so this feedback is concerning. Let's connect directly so we can make sure everything gets addressed properly. Thank you, Jeff Soloj - Service Manager - (239) 206-2854

October 02, 2025

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Precise and quick while working on the car. Reasonable with prices and helpful understanding what is wrong. Reasonable with prices and helpful understanding what is wrong. More

by KNBailey22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne

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Oct 02, 2025 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia!

October 01, 2025

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Employee Rating

Women’s bathroom was nasty, especially when you have to wait on your car. Service department was good. wait on your car. Service department was good. More

by lmahoney23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Oct 01, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback. We're glad to hear you had a good experience with our service department. However, we sincerely apologize for the condition of the women's restroom during your visit. That’s not the standard we aim to uphold, and we appreciate you bringing it to our attention.

September 28, 2025

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Employee Rating

Jonathan is very helpful & always makes sure we get what our vehicle needs He always has a smile on his face & greets us with kindness our vehicle needs He always has a smile on his face & greets us with kindness More

by clownmary25

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Sep 29, 2025 -

Regal Kia Lakeland responded

Thank you!

September 25, 2025

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Employee Rating

Nice place Nice place. Jonathan Edwin and Felix run far beyone Nice place. Jonathan Edwin and Felix run far beyone for my family Jonathan Edwin and Felix run far beyone Nice place. Jonathan Edwin and Felix run far beyone for my family More

by mrv1108

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Sep 25, 2025 -

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

September 24, 2025

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Employee Rating

They have treated me respect and care, as if I were family. They helped me understand an issues that I didn't understand. family. They helped me understand an issues that I didn't understand. More

by nolenook73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Sep 24, 2025 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

September 24, 2025

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Employee Rating

Excellent service , staff is very competent . waiting area is comfortable and well supplied. Minimal waiting. waiting area is comfortable and well supplied. Minimal waiting. More

by JMARICHAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2025 -

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

September 24, 2025

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Employee Rating

Another great experience at Regal Kia service. Misty helped me out with a recall this time. She made the process very easy and kept me posted as to the progress. Thanks again! Misty helped me out with a recall this time. She made the process very easy and kept me posted as to the progress. Thanks again! More

by j6m9g

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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Sep 25, 2025 -

Regal Kia Lakeland responded

Thank you so much for the kind words! We’re glad to hear you had another great experience with us. We truly appreciate your continued trust in Regal Kia Service — see you next time!

September 18, 2025

Dealership Rating

Employee Rating

Friendly and efficient. Took care of my vehicle recall. Easy scheduling. Texting regarding my vehicle made communication easy. Took care of my vehicle recall. Easy scheduling. Texting regarding my vehicle made communication easy. More

by AFDELGADO6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2025 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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