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Jonathan Benitez

Overview Reviews (687) Inventory (296)

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Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

687 Reviews

Overview Reviews (687) Inventory (296)

4.7

687 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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687 Reviews of Jonathan Benitez

May 17, 2025

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Employee Rating

Communication was clear and accurate while being very attentive to my needs. Very much appreciated attentive to my needs. Very much appreciated More

by trlindow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 19, 2025 -

Regal Kia Lakeland responded

Your feedback made our day! Thanks for the five-star review! - Regal Kia

May 17, 2025

Dealership Rating

Employee Rating

Employees communicated well, with clear information. The wait at the dealership was tolerable, with food to nibble on during the wait. I was well aware before my arrival as to how long I would have to The wait at the dealership was tolerable, with food to nibble on during the wait. I was well aware before my arrival as to how long I would have to wait. More

by MLMPO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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May 19, 2025 -

Regal Kia Lakeland responded

We're glad to hear that our team at Regal Kia kept you informed and comfortable during your visit. It's great to know the wait was manageable, and we appreciate your feedback!

May 17, 2025

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Employee Rating

It was a great experience, wonderful costumer service and the service was done on time the service was done on time More

by Simeonzidony06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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May 19, 2025 -

Regal Kia Lakeland responded

Thank you for reviewing your recent visit here at Regal Kia! We hope you won't hesitate to reach out if we can be of service again in the future!

May 17, 2025

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Employee Rating

Best service around. Misty and Anneliese kept me informed through the whole process. I wouldn't go anywhere else. Misty and Anneliese kept me informed through the whole process. I wouldn't go anywhere else. More

by JR2019

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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May 19, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Misty and Anneliese provided you with top-notch service at Regal Kia! Thank you for your loyalty, and we look forward to serving you again in the future.

May 11, 2025

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Employee Rating

I was seen quickly when arriving for my very first appointment and was updated on the status of the service. The complimentary car wash was nice. appointment and was updated on the status of the service. The complimentary car wash was nice. More

by no22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that your first appointment at Regal Kia went smoothly and you enjoyed the complimentary car wash! Thank you for choosing us, and we look forward to serving you again.

May 10, 2025

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Employee Rating

Very nice and friendly service team. Dealership cares about its customers and all the services they provide Dealership cares about its customers and all the services they provide More

by coffeelover8998

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 12, 2025 -

Regal Kia Lakeland responded

We're glad to hear that our service team at Regal Kia made a positive impression! Thank you for recognizing our commitment to customer care. We look forward to serving you again in the future!

May 05, 2025

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Employee Rating

Even though I had an appointment to fix the car's software, it took a long time. However, they kept me updated. software, it took a long time. However, they kept me updated. More

by lilmom64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Jeremy Mahr

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May 06, 2025 -

Regal Kia Lakeland responded

Hi! Thank you for your patience and understanding during your visit to Regal Kia. We're glad our team kept you informed throughout the process, and we appreciate your feedback!

May 05, 2025

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Employee Rating

Slow service turnover times even for a simple oil change, but good customer service from all employees. but good customer service from all employees. More

by morgan.plummer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr, Eddie Fortune

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May 07, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback! We're glad to hear that our team provided good customer service, but we apologize for the slow service turnover times. We appreciate your patience and are working on improving efficiency. If there's anything else you'd like to discuss, feel free to reach out. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

May 03, 2025

Dealership Rating

Employee Rating

Friendly staff great service. .i would highly recommend to friends and family for service and repairs .i would highly recommend to friends and family for service and repairs More

by jillburr04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez, Misty Osborne, Jeremy Mahr

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May 05, 2025 -

Regal Kia Lakeland responded

Hi Jill! Thank you for leaving us this five-star review and for your kind words about our service team at Regal Kia! We'll see you next time!

May 03, 2025

Dealership Rating

Employee Rating

They told me it were 3 to 4 hour it were 3 they were prone.thank you prone.thank you More

by LOUISEWYNN30

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Benitez

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May 05, 2025 -

Regal Kia Lakeland responded

Thank you for the five-star rating! The team looks forward to working with you again! – Regal Kia

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