Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
822 Reviews
4.7

822 Reviews

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822 Reviews of Jonathan Benitez

February 21, 2026

Dealership Rating
Employee Rating

Great customer service. Keeps you up to date with what's happening with your vehicle. very helpful in explaining all the details about the service the vehicle is getting. More

by Anrod1953
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

February 20, 2026

Dealership Rating
Employee Rating

Its was busy but I felt noticed. Jonathan explained what was done. It was fine. More

by cheesehead27
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 21, 2026

Regal Kia Lakeland responded

Thank you for leaving us this five-star review and for your kind words about Jonathan from our service team at Regal Kia! We'll see you next time!

February 19, 2026

Dealership Rating
Employee Rating

Excellent Jonathan was very very servicial Excellent customer service very attentive and helpful I'm very happy with is service More

by valle798
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 20, 2026

Regal Kia Lakeland responded

We’re thrilled Jonathan’s attentive and helpful service made your Kia service visit a great one. Thank you for the five-star rating and kind words. We look forward to assisting you again.

February 16, 2026

Dealership Rating
Employee Rating

Excellent servicio Un servicio excelencia Excelente Un sitio calidad Gente muy amable un servicio calidad More

by yaya_morales12
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 17, 2026

Regal Kia Lakeland responded

Gracias por sus amables palabras! Estamos felices de saber que nuestro equipo en Regal Kia le ofreció un servicio de calidad.

February 14, 2026

Dealership Rating
Employee Rating

Okay Okay Jonathan was great Muy bien por el servicios Estupendo? Todo? estùvo muy bien More

by ELMARAVILLOSOPR
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 14, 2026

Regal Kia Lakeland responded

It’s wonderful to know Jonathan took great care of your Kia Seltos service. We’re glad everything met your needs. Thank you for sharing, and we look forward to assisting you again.

February 12, 2026

Dealership Rating
Employee Rating

This dealership has excellent customer service from every employee that I encountered. Very courteous, kind and helpful. More

by tcolvin911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Regal Kia Lakeland responded

We’re delighted to hear our team’s service on your Kia Sportage impressed you with their courtesy and helpfulness. Thank you for recognizing every employee you encountered. We appreciate you choosing us for your service needs.

February 12, 2026

Dealership Rating
Employee Rating

Service great, but wait time was too long. Got there at 4pm and didn't leave until almost 5:30pm. Had 1 tire replaced. More

by schultzjamesa
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 13, 2026

Regal Kia Lakeland responded

Thank you for your feedback and for choosing Regal Kia. We apologize for the wait, and we will share your comments with our team so we can improve moving forward. See you next time!

February 11, 2026

Dealership Rating
Employee Rating

Clean great customer service. The wait time is that bad, depending on the service. Satisfied More

by flaco1181
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 12, 2026

Regal Kia Lakeland responded

Thank you for noting how tidy our facility is and the attentive customer care you received. Jonathan and the team work to keep wait times reasonable when servicing your Kia Sorento. We appreciate your feedback and are glad you’re satisfied.

February 08, 2026

Dealership Rating
Employee Rating

great customer service. Take care of customers, and keeps you updated of vehicle status Satisfy with how they care about the customer. More

by Anrod1953
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 08, 2026

Regal Kia Lakeland responded

Hi Anrod! We are flattered by your glowing review of our customer service team! Thank you for choosing Regal Kia and for sharing your experience. Safe travels ahead!

Feb 08, 2026

Anrod1953 responded

Great advisor very helpful and keeps you updated and informed about your vehicle. . And always try to resolve any issue as what to expect and when your vehicle would be ready..I’m very satisfied with this dealership and his advisors .

February 05, 2026

Dealership Rating
Employee Rating

Amazing just the best Will go again im so glad to be part of kia family More

by a.rivera20
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 06, 2026

Regal Kia Lakeland responded

We’re thrilled Jonathan and our team could provide excellent service for your Kia. We appreciate you being part of the Kia family. We look forward to welcoming you back.

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