Jonathan Castellanos
Jonathan Castellanos at Jack Phelan Chrysler Dodge Jeep RAM

Jonathan Castellanos | Page 15

Finance Manager

Jack Phelan Chrysler Dodge Jeep RAM

5859 S La Grange Rd
Countryside, IL 60525

Contact Me
5.0
282 Reviews

I have been in the car industry for quite a while and truly enjoy the ability to interact with so many unique people on a regular basis. Please do not hesitate to ask me any questions regarding the financing process and your purchase!

Dealership Experience

12 yrs

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

Samoan Samoan

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5.0

282 Reviews

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282 Reviews of Jonathan Castellanos

August 04, 2021

Dealership Rating
Employee Rating

We drove 35 miles to see a vehicle we couldn’t find anywhere else . We came to “kick the tires”, with no intention of buying this particular vehicle ( Jeep Grand Cherokee 80th Anniversary Edition ) tod More

by Don K
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Svet Valchev , Jezabel Galvan

July 29, 2021

Dealership Rating
Employee Rating

Our experience with Fernando was excellent. Fernando did not make any empty promises or put any pressure on us on making a purchase, he worked with us and did everything to support the budget we had. He’s More

by Nathaly G. V
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Adame

July 23, 2021

Dealership Rating
Employee Rating

We had an amazing experience, staff was super helpful. Definitely would recommend friends/family. Paper work didn’t take long, everything was as we agreed. More

by Lluis5761
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Kogut

July 07, 2021

Dealership Rating
Employee Rating

Fast, easy, good deal, didn’t feel pressured, love my new car. I felt so guilty that they stayed past closing time, I’m very appreciative of them. More

by Vctrfrfr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Kogut, Jacqueline, and they lady who took my payment, thank you!

June 27, 2021

Dealership Rating
Employee Rating

Amazing people, kind workers that really care about achieving the best deal possible. More

by David t
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reymundo Romero

June 26, 2021

Dealership Rating
Employee Rating

Thank you so much for making it easy.Nice people to do business with. More

by lcadis2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan, Svet Valchev , Michal Marzec Mr. Hollywood, Sebastian Nowak, Jorge Soria

June 18, 2021

Dealership Rating
Employee Rating

Tom Phelan is the worst person you can deal with , cheats me out of $400 and my vehicle after 2 months is still not registered in my name, He wont return calls , but that matches his staff His other manager More

by SMARTMENMIKE
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Phelan , Michal Marzec Mr. Hollywood, Sebastian Nowak, Jorge Soria

Jun 18, 2021

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Michael, We understand your frustration. Unfortunately the delay in the titling and registration of vehicles in certain states is beyond our control. As mentioned in several conversations, Tom and Jonathan have had with you, we have submitted everything on our end. We have been communicating with you throughout the process and informed you that this is not up to us as this point. Again, we understand your frustration but we are not the cause of it. Sincerely, Management

Jun 18, 2021

SMARTMENMIKE responded

You have not refunded the over charges on sales taxes on the rebate, you have not reimbursed me the fees I had to pay to get the forms. Its been 6 weeks. I don't think your responce are satisfactory. When I was wanting to buy , you guys are calling and on top of things, but once I became a customer you dont seem to care? I cannot get management to even call me back. If you do care overnight me a check today for the 450.00 you owe me back.

June 14, 2021

Dealership Rating
Employee Rating

Ruben has great customer service and helped me obtain a car at great budget. I would recommend Ruben to my friends and family come see him More

by jaysworld10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan , Ruben Mendoza, Jorge Soria

June 12, 2021

Dealership Rating
Employee Rating

Jorge was amazing! He made me feel super comfortable and was very knowledgeable. Very happy with my experience and the car purchase! I recommend 100%! More

by Alexcvz912
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Rios, Jorge Soria, Monica

June 07, 2021

Dealership Rating
Employee Rating

Great experience and a great place to buy a new vehicle. We never felt pressured or pushed into purchasing our new Jeep. We would recommend this to our friends and family. More

by Walleye610@gmail.com
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: James Beaupied

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