Thank you Jonathan Hawkins for providing a pleasant and easy car buying experience. We are new to the KIA family so he answered our questions and gave complete information on the car. Could not have been easier or more pleasant. Thank you.
"Excellent Customer Service"
I went into Suntrup for and oil change and tire rotation and had a very pleasant experience. Almir greeted me and took excellent care of me from start to finish. He was very friendly and knowledgeable. He went out of his way to help me get something I had left in my car, and did a great job of explaining everything when my car was finished. I appreciate friendly, caring people and am happy to pass along my experience.
Other Employees Tagged:
"I've been looking online for a pre-owned car for about a..."
I've been looking online for a pre-owned car for about a month. A little over a week ago I reached out to Suntrup because I saw an Optima that we wanted to look at for my daughter. The warranty with a Certified Pre-owned Kia was highly attractive and the safety ratings are extremely important with this being for my daughter to get her through college as a safe and reliable vehicle. Well some tough luck hit during the COVID pandemic and my daughter became sick and was positive. We had to cancel all of our visits to every dealership we scheduled. Moe Saad was the salesman assigned to me through the internet inquiry and I had never met him. But the day after her diagnosis, Moe text me to wish my family well. While not expected and not needed, Moe was the only person from any of the dealers to reach out later and wish us well. Just for that reason I wanted to get to Suntrup Kia and see if there was a car that was right for us. We found another on their website and test drove it. While it was a great car, Moe found another that was newer year with half the miles for about the same price. As we discussed options, I told him we still needed to go test drive another car at a different dealership the next day. Since we had never driven the other car, we didn't want to make a decision without checking it out. Moe checked and found the same car on the lot and let us take it out for a drive. At the end of the day, the 2019 Kia Optima was the choose for us and I had one extremely happy daughter.
The rest of the staff was great as well and easy to work with. I'd recommend Moe and Suntrup Kia!
"Great service, quick process of purchasing a used vehicle!"
Jonathan Hawkins was very friendly and thorough in processing the purchase of our 2017 Subaru Outback. He made the process almost painless! Love the unlimited car washes!
"Moe was absolutely amazing. He took his time to show me..."
Moe was absolutely amazing. He took his time to show me all of my options and rates. I was even able to test drive a few. The personable service and smiles from the staff that we had to meet and talk to with during our visit were a plus. I will definitely recommend Moe be the person you talk to if you are interested in a car. I am ecstatic about my new kia soul. Thank you for all the attention and detail it made the process so carefree.
"Had a great experience working with Jonathan!!"
Jonathan was eager to answer any and all questions my husband and I had. He wasn't pushy or rude and took the time to make sure we were happy with our decision. We ended up trading in both our vehicles for 2 KIA sportages. Jonathan was wonderful throughout the entire process. Would be more then happy to work with him in the future. Would also definitely recommend him to family and friends.
"I purchased my 2nd Kia Sportage. I had an awesome sales..."
I purchased my 2nd Kia Sportage. I had an awesome sales person, Jonathan Hawkins who answered my questions. He was very helpful and not pushy.
"Great guy! Easy to work with and wasn't pushy. He also..."
Great guy! Easy to work with and wasn't pushy. He also allowed us to test drive the vehicles we were interested in so that we could make an educated decision. He really made an impression on my 4 year old to the point that everytime we pass Suntrup he talks about Jonathan and how he has so many cars. And that he gave daddy one and that he's the one to see if you want/ need a car.
"My wife and I were very pleased with the process of..."
My wife and I were very pleased with the process of shopping and finally purchasing a 2020 Soul X-Line. We were shown several options that helped us best fit our family’s needs. Each step we were give the time and patience to feel comfortable with our decisions.
"Couldn't ask for a better experience than we received at..."
Couldn't ask for a better experience than we received at Suntrup Kia! Tony Haman our first salesman was so helpful in selling and keeping us informed and Jonathan Hawkins who then closed and delivered our gorgeous Telluride was just great! Good experience all around. Highly recommend suntrup
Other Employees Tagged:
, Tony Haman 5 stars