The ENTIRE. staff are so PROFESSIONAL, Courtesy, and ALWAYS make you feel like a "PART OF THE FAMILY" NOT just another number. I would like for Adam (SERVICE MANAGER).to know which I am sure he knows his Staff are #1 and I thank them for always being so kind!
Everything was fine except it took a little more than 4hr to finalize. Get home no inspection had to drive back it took another hr... Wasn't too satisfied that it wasn't done before I left as a new vehicle check... Someone dropped the ball
Brought my new 2019 Sante Fe in for an oil change on Saturday. Service was very busy but I was greeted by the service advisor as well as the salesman who sold me the car back in December. I was in and out in under an hour. I was not hounded to pay for additional add on services, etc. It was explained to me that I am coming due for certain maintenance procedures on my next visit, but no pressure. The service team is excellent. The only negative I would say is that when I call to make an appointment I am frequently put on hold, then told someone would call me back, at times I never receive a phone call back.
Great place to buy a new or used car. I bought a new car & Jonathan Johnson was totally awesome, I would definitely want to work with him again & Michael Pace in the finance department does whatever he can so you leave there with the car of your dreams, you never leave without a car. Your great people at Hyndai Dickson City. When I'm ready to trade my Kia Soul in you'll be seeing me again to buy another Hyundai.