I found the service department to be very considerate of
customers. They did the work in a timely manner. Nice experience.
customers. They did the work in a timely manner. Nice experience.
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by lsrfone
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
The other gentleman in service department whose name I do not recall at this moment.
Feb 08, 2023 -
Guntersville Chevrolet responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly, courteous, professional.
Now, went into dealership for a simple oil change and warranty repair for block heater replacement, this is where the issue is, within about 15 miles
Now, went into dealership for a simple oil change and warranty repair for block heater replacement, this is where the issue is, within about 15 miles my low coolant warning came on. Went back to have corrected, but is still coming on, so now I need to return again…
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by Romes
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jessica Mullins, Beth Patterson
Feb 06, 2023 -
Guntersville Chevrolet responded
Thank you for taking the time to share your feedback with us. We are glad to hear you had a positive experience with our team, but we want everyone to have a 5 star experience at our service department! Our manager would like to speak with you and learn more about the issues with your coolant warning. Please reach back out to us or email marketing@guntersvillechevrolet.com. We hope to earn your continued business. - Sincerely, Natasha T.
Feb 06, 2023 -
Romes responded
I’ll be stopping in for a visit and to have the coolant issue checked again this week.
We appreciate the service, but do not appreciate always
telling us MORE needs done. I realize dealers have to make money, but recommending extra stuff that is NOT necessary And is prohibitively expensive i
telling us MORE needs done. I realize dealers have to make money, but recommending extra stuff that is NOT necessary And is prohibitively expensive is just wrong.
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by umphreygaryelain
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2023 -
Guntersville Chevrolet responded
Thank you for sharing your feedback, your satisfaction is very important to us. We understand your concern. We take our customer service seriously and it is our duty to at least mention these things to maximize the life and performance of your vehicle. You are more than welcome to decline but we want to let you know what is going on with your vehicle. Thank you again for sharing your feedback, and we hope to see you again soon.
They do an awesome job with helping you with any
questions you my have in any way they can. Great job.
questions you my have in any way they can. Great job.
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by DTHOLSTERS
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2023 -
Guntersville Chevrolet responded
Thank you so much for your positive comments about Guntersville Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
This experience was satisfactory which means a lot
because I have had a couple less than satisfactory experiences. To my knowledge the work was done right, and I haven’t noticed any problems in the da
because I have had a couple less than satisfactory experiences. To my knowledge the work was done right, and I haven’t noticed any problems in the days following.
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by Jarrett28
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jessica Mullins, Kevin
Jan 24, 2023 -
Guntersville Chevrolet responded
Jarrett, your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!
Very nice people that works at Huntersville Chevy fast
and real good service will use again
and real good service will use again
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by Brian
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jessica Mullins
Jan 16, 2023 -
Guntersville Chevrolet responded
Brian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
They do the best to please there customers.
I just had a oil change and tire rotation
I just had a oil change and tire rotation
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by SHEILA_FROST
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jessica Mullins
Jan 13, 2023 -
Guntersville Chevrolet responded
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very prompt service and considerate to the customers
needs . I look forward to many years with Guntersville Chevrolet
needs . I look forward to many years with Guntersville Chevrolet
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by CINDYKELLEY4
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2023 -
Guntersville Chevrolet responded
Thank you so much for your positive comments about Guntersville Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
Great experience with very good people from service and
parts departments I would definitely come back to do business.
parts departments I would definitely come back to do business.
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by puffed.sketch04
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jessica Mullins
Jan 05, 2023 -
Guntersville Chevrolet responded
Thank you so much for your positive comments about Guntersville Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
Service started on time and took reasonable amount of
time to complete. Friendly, knowledgeable, and courteous personnel.
time to complete. Friendly, knowledgeable, and courteous personnel.
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by John Cline
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Moody Qattea,
Bruce Moss
, Dominic Janosek, Vernon Marable, Jessica Mullins, Beth Patterson, KC Steele
Jan 04, 2023 -
Guntersville Chevrolet responded
John, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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