Jonathan Reth | Page 35

Excellent service! Brandon was helpful and informative and I felt no pressure at all. I left with a great car that I feel good about. and I felt no pressure at all. I left with a great car that I feel good about. More

by smbricker75 Verified Customer Verified Customer

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One of the best experience I have had in buying a vehicle. Everything went very smoothly. Everyone was nice and friendly. Joshua Clay was great. vehicle. Everything went very smoothly. Everyone was nice and friendly. Joshua Clay was great. More

by mawitte77 Verified Customer Verified Customer

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I think you guys could learn a couple of things about customer service... I just bought a brand new SUV at Ferman a couple of months ago. My company has bought over a half a million dollars worth of vehi customer service... I just bought a brand new SUV at Ferman a couple of months ago. My company has bought over a half a million dollars worth of vehicles from Mike Sico at Ferman... You guys made some bad mistakes and failed to inform me of damage to the Vehicle which I didn’t notice... I’m not 100% happy with this deal..... By the way Michael Elgawly is SUPER!!! I’ve bought a lot of automobiles and he is # 1 finance guy EVER. More

by bscook2014 Verified Customer Verified Customer

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My experience was by far the best that i have ever had with purchasing a vehicle. My sales person Phillip Goodpaster was by far the best and most knowledgeable sales person that i have dealt with. He did with purchasing a vehicle. My sales person Phillip Goodpaster was by far the best and most knowledgeable sales person that i have dealt with. He did everything he could for me and really stepped up to the plate with getting my the best possible deal. I will strongly recommend and refer people to Ferman chevy and to deal with Phillip. The only issue i had with my whole experience was that my vehicle was poorly detailed upon delivery to me. I would strongly suggest to the management that they do something about the detail department. Ferman provides such an amazing buying experience but it does not do it justice to have it ruined by the lack of quality that was done in the detail of the vehicle before it was delivered to me. With saying that this is by no means am i giving the dealership a poor review, this was the one and only downside to my experience. More

by emc90 Verified Customer Verified Customer

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Was told I had a three day or 150 mile satisfaction guarantee. Took the car back the next day then was told to come back tomorrow. So I did and then was told they wouldn’t take it back even though I me guarantee. Took the car back the next day then was told to come back tomorrow. So I did and then was told they wouldn’t take it back even though I met the return criteria. I was they would not honor it. It was even part of the contract. That seems like a breach of contract to me. More

by Romey369 Verified Customer Verified Customer

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John Copeland and Fred Stone are terrific and exceeded and met our need. A few days into our new used Honda; like new, and enjoying. Too bad your not closer to our Sarasota home for convenient service. and met our need. A few days into our new used Honda; like new, and enjoying. Too bad your not closer to our Sarasota home for convenient service. More

by geomarw Verified Customer Verified Customer

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John Copeland deserves a raise. He was very helpful and not pushy like a typical car salesman. He was very professional and answered all my questions. Definitely will come back for my next upgrade just to not pushy like a typical car salesman. He was very professional and answered all my questions. Definitely will come back for my next upgrade just to work with John again. More

by nicholas.t.waite Verified Customer Verified Customer

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wet carpet smells mildewed. Asked sales Manager to explain. He said dry it out tomorrow. I tried. The padding is soaked. The detailers used TOO MUCH WATER. I am considering returning the vehicle. It s explain. He said dry it out tomorrow. I tried. The padding is soaked. The detailers used TOO MUCH WATER. I am considering returning the vehicle. It sat in the sun with all doors open all day yesterday. Still wet under carpet. After submitting the review the Furman Team fixed this issue and apologized several times. They loaned me a new car on the lot for the weekend so the detailers could do the job better. I am really pleased with the truck now. Good price and great service in the Used car sales group. Thank you Jon and KC. More

by tcurr0309 Verified Customer Verified Customer

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Great service, good selection of cars, Andrew was a big help,they were willing to negotiate a sale to match my purchase. they definitely have my business again in the future. help,they were willing to negotiate a sale to match my purchase. they definitely have my business again in the future. More

by ericearman15 Verified Customer Verified Customer

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Horrible & dishonest. Tansel in finance falsified documents to sneak in $4k of warranties we expressly declined. Contacting Florida Attorney General. Don't send your mom here. documents to sneak in $4k of warranties we expressly declined. Contacting Florida Attorney General. Don't send your mom here. More

by rodger437 Verified Customer Verified Customer

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