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Jonathan Romero

Overview Reviews (55) Inventory (387)

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Jonathan Romero

Jonathan Romero | Page 5

Service Advisor

Lithia Subaru of Fresno

5212 N Blackstone Ave
Fresno, CA 93710

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4.9

55 Reviews

Overview Reviews (55) Inventory (387)

Dealership Experience

2 yrs, 10 mos

Languages Spoken

Spanish

4.9

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Jonathan Romero

November 18, 2024

Dealership Rating

Employee Rating

The service advisors are very friendly, helpful and knowledgeable. Scheduling online is nice. I wish you had a car wash tho! knowledgeable. Scheduling online is nice. I wish you had a car wash tho! More

by Chrisgothard

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2024 -

Lithia Subaru of Fresno responded

Chrisgothard, we really appreciate your great feedback! Our team is available should you require any extra help.

November 11, 2024

Dealership Rating

Employee Rating

The staff at Lithia Subaru Fresno are always friendly and professional. I've spoken with folks from sales, service and financing and have always had a pleasant experience. professional. I've spoken with folks from sales, service and financing and have always had a pleasant experience. More

by gonzales.jc73

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2024 -

Lithia Subaru of Fresno responded

Gonzales.jc73, we really appreciate your great feedback! Our team is available should you require any extra help.

November 02, 2024

Dealership Rating

Employee Rating

Kind ,curteous ,took time to fix the problem and provided a loaner car.Checked to assure replacement part was under warrantee a loaner car.Checked to assure replacement part was under warrantee More

by hkhouzam

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 08, 2024 -

Lithia Subaru of Fresno responded

Hkhouzam, we really appreciate your great feedback! Our team is available should you require any extra help.

Nov 09, 2024 -

hkhouzam responded

Kind ,curteous ,took time to fix the problem and provided a loaner ca

October 29, 2024

Dealership Rating

Employee Rating

Staff was wonderful! Jonathan was very helpful and always gave me frequent updates on my car. Jonathan was very helpful and always gave me frequent updates on my car. More

by mariamorfin22

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2024 -

Lithia Subaru of Fresno responded

Mariamorfin22, we really appreciate your great feedback! Our team is available should you require any extra help.

October 29, 2024

Dealership Rating

Employee Rating

Service was done as promised. Friendly service, nice dealership. I will visit this dealership again. Friendly service, nice dealership. I will visit this dealership again. More

by lockermano6

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2024 -

Lithia Subaru of Fresno responded

Lockermano6, we really appreciate your great feedback! Our team is available should you require any extra help.

October 28, 2024

Dealership Rating

Employee Rating

Always courteous and helpful But I would like to see some more check in help some more check in help More

by Barbarasteele01

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Nov 18, 2024 -

Lithia Subaru of Fresno responded

Barbarasteele01, we really appreciate your great feedback! Our team is available should you require any extra help.

October 13, 2024

Dealership Rating

Employee Rating

Wonderful help with Jonathan. He has been very helpful with all of my car issues. He has always been very helpful and polite. He has been very helpful with all of my car issues. He has always been very helpful and polite. More

by Susanbriam

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2024 -

Lithia Subaru of Fresno responded

Susanbriam, we really appreciate your great feedback! Our team is available should you require any extra help.

October 12, 2024

Dealership Rating

Employee Rating

Service help was prompt, efficient and helpful. This is the fourth or fifth time I’ve had my car in and always a good experience This is the fourth or fifth time I’ve had my car in and always a good experience More

by wadunn224

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2024 -

Lithia Subaru of Fresno responded

Wadunn224, we really appreciate your great feedback! Our team is available should you require any extra help.

October 10, 2024

Dealership Rating

Employee Rating

Everyone is great and super friendly, the only complaint I have for this visit is my car came back extremely dirty, a coupon for a carwash would have been nice. I have for this visit is my car came back extremely dirty, a coupon for a carwash would have been nice. More

by Road.dozer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2024 -

Lithia Subaru of Fresno responded

Road.dozer, we really appreciate your great feedback! We do have coupons available. If you do not receive one, please do not hesitate to ask for one. We are always more than happy to take care of you.

October 08, 2024

Dealership Rating

Employee Rating

They are for the customers and explain repairs so one understands what needs to be done now and later. understands what needs to be done now and later. More

by leronemccl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2024 -

Lithia Subaru of Fresno responded

Leronemccl, we really appreciate your great feedback! Our team is available should you require any extra help.

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