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Jonathan Smith
Refer Me
16 Reviews
Dealership Experience
3 yrs, 2 mos
16 Reviews
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16 Reviews of Jonathan Smith
November 15, 2021
First, Jon does not give you the hard sell which we really appreciated. He was friendly, responsive, and extremely knowledgeable about the vehicles. We had an amazing overall shopping experience with J really appreciated. He was friendly, responsive, and extremely knowledgeable about the vehicles. We had an amazing overall shopping experience with Jon. There were other dealerships that were vying for our business, but we felt strongly about going with Jon and Suburban Volvo. We highly recommend him. More
by lockmark719
Helpful 
October 21, 2021
Jonathan Smith was very helpful. He is straightforward, very approachable, and not pushy. Great and fast with paperwork helping me setting up insurance and stuff real quick. I would definitely recommend hi very approachable, and not pushy. Great and fast with paperwork helping me setting up insurance and stuff real quick. I would definitely recommend him if one of my friends want to buy a car. Even I changed several times to my appointment coz my schedule, He is still very professional about the job. Michael Koan also helped a lot including shooting a video of the car for me that convince me to get there in person from 50 miles away and make the deal. The car was cleaned and maintained right before handing over to me. More
by phguo
Other Employees Tagged: Michael Koan
August 08, 2021
Wanted to to buy a 2021 xc 60 that was in Suburban Volvo fleet,got an estimate for my vehicle from the sales guy Jon Smith for a trade in. Ater driving their vehicle Jon Smith told me the vehicle would b fleet,got an estimate for my vehicle from the sales guy Jon Smith for a trade in. Ater driving their vehicle Jon Smith told me the vehicle would be up for sale in a month and half,vehicle had 3000 miles yet the dealership was still selling the vehicle as a new vehicle and it was priced as a new vehicle More
by DizzyFuzzy
August 03, 2021
Jon really understands the Volvo product line. He matched us up with the XC60 and did a lot of work to find the right vehicle available at the moment. He was very friendly and made the purchase an e matched us up with the XC60 and did a lot of work to find the right vehicle available at the moment. He was very friendly and made the purchase an enjoyable experience. Thanks, Jon! More
by Jeff V
Other Employees Tagged: Steve Sylvester , Eric Smith
December 29, 2020
Jonathan was great, professionalism seems to be core value to this dealership We didn’t not buy expensive car however you count never tell by customer service that was received. Vehicle was clean value to this dealership We didn’t not buy expensive car however you count never tell by customer service that was received. Vehicle was cleaned, filled with gas fantastic touch. More
by Mirza
Other Employees Tagged: Eric Smith
August 21, 2020
Jon, Rob, and Mike were awesome. They were all very friendly and attentive. They also genuinely seemed like they were doing all they could to ensure I got the best deal possible, and within my budget. friendly and attentive. They also genuinely seemed like they were doing all they could to ensure I got the best deal possible, and within my budget. Jon was very responsive to texts, emails, and calls, even after I took delivery. Mike made the dreaded finance meeting quick and painless. No pushy sales pitch on service contracts or warranties. I will also say that the facilities seemed very clean, and the staff appeared to be following Covid safety measures. I have had my new V60 for about a week and couldn't be happier so far! Proud to say I am a member of the Vovlo family More
by ERichter94
Other Employees Tagged: Michael Heater, Rob Lyons
July 31, 2020
friendly and professional service We worked with Jonathan Smith at Suburban Volvo. He was extremely personable, pleasant and patient, which I greatly appreciate, since my technical s We worked with Jonathan Smith at Suburban Volvo. He was extremely personable, pleasant and patient, which I greatly appreciate, since my technical skills are less than optimal. We also worked with Mike Heater who was pleasant and efficient in dealing with the paperwork that always goes along with leasing an automobile. More
by sah
Other Employees Tagged: Michael Heater
July 16, 2020
FLY TO BUY I was given a virtual tour of the car I purchased by Jonathan Smith and everything he stated was truthful and very helpful, so I flew into Detroit and I was given a virtual tour of the car I purchased by Jonathan Smith and everything he stated was truthful and very helpful, so I flew into Detroit and was picked up by a fantastic young man and taken to Suburban Volvo where I was greeted by Jonathan. He made the whole buying experience a pleasant one. I jumped into the used 2009 Porsche and headed back to Traverse City a 4 hour drive with a smile on my face all the way. More
by lbw
Other Employees Tagged: 20 Yr old Shuttle Driver
