Jonathan Smith
Jonathan Smith at The Autobarn Volkswagen of Countryside

Jonathan Smith

Service Advisor

The Autobarn Volkswagen of Countryside

6161 Joliet Rd
Countryside, IL 60525

Contact Me
4.6
114 Reviews

I enjoy connecting with people on a professional level in order to facilitate a positive Auto barn VW experience. I have over 15 year's experience working within a dealer setting and offer a diverse and knowledgeable skillset.

Dealership Experience

6 yrs, 10 mos

Industry Experience

24 yrs

Specialties & Trainings

Graduated from UTI class of August 2001 with Auto/Diesel/HVAC certificate.

Factory Trained Audi Technician from 2001-2012.

4.6

114 Reviews

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114 Reviews of Jonathan Smith

September 10, 2025

Dealership Rating
Employee Rating

Sales people may be wonderful, but as usual when it comes to maintenance on your vehicle, some advisors just don’t bother to take care of the customers. More

by Joe Sepulveda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 10, 2025

Joe Sepulveda responded

Sales people may be wonderful, but as usual when it comes to maintenance on your vehicle, some advisors just don’t bother to take care of the customers.

June 27, 2025

Dealership Rating
Employee Rating

Amazing service! !super fast and great customer service. Jonathan is the best he always make sure everything is done right and always so helpful. More

by Nnelidiaz
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Spizzirri

May 20, 2025

Dealership Rating
Employee Rating

Liars. They don't deserve to be in business. Once they take your money, everything change to state "Ok, we are good and done on this one. Now the only thing More

by bane
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

May 13, 2025

Dealership Rating
Employee Rating

Service associate Jonathan does little to help with customer even though he acknowledges there is an issue. Instead, he says to „deal with it”. More

by dj
Service Price Transparency
Workmanship
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Recommend Dealer
No

May 11, 2025

Dealership Rating
Employee Rating

Staff and service is excellent. Appointment time is always on time. Waiting area is easily accessible. Coffee and snacks, water etc always available. Well done! More

by tedhoard56
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Spizzirri , Alize Anaya

May 09, 2025

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Employee Rating

Great service! Jason the technician was stellar! Do not hesitate to bring your vehicle here More

by thefurr101
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Spizzirri , Jason Lange

May 05, 2025

Dealership Rating
Employee Rating

The folks at Autobarn Countryside VW Subaru are simply the best — conscientious, thorough, honest, hospitable. They love their customers. They stand by their product. Their workmanship is superb. They More

by fredsturm55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Spizzirri , Josh Mendiola — Outstanding

April 12, 2025

Dealership Rating
Employee Rating

The Autobarn is the best dealership we have been to and we’ve been to many. The Service Department is excellent. Just had a great experience purchasing a car from our salesman Danny Moreno. Give them a More

by George
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Spizzirri

April 09, 2025

Dealership Rating
Employee Rating

Danny is an Excellent salesmen and very thoughtful person. Just wanted to thank you for making our new car purchase a great experience, best we’ve ever had. We were happy with the appraisal on our 2 More

by George
Trade-in Experience
Recommend Dealer
Yes

April 07, 2025

Dealership Rating
Employee Rating

I have done business with Autobarn Volkswagen of Countryside since 2003, and have never been disappointed in their service. Jonathan Smith is my service advisor, and he provided an outstanding custo More

by John R.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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