Jonathan Stephens
Jonathan Stephens at Suntrup Nissan

Jonathan Stephens

Client Advisor

Suntrup Nissan

6000 S Lindbergh Blvd
St. Louis, MO 63123

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4.9
113 Reviews
4.9

113 Reviews

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113 Reviews of Jonathan Stephens

July 20, 2025

Dealership Rating
Employee Rating

They were personalable and didn't pressure me. I would recommend Suntrup Nissan and John Stevens. More

by mbengston10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Trapp

July 18, 2025

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This was my 4th Rogue from Suntrup and I was not disappointed! Started with texts and emails with Veronica Holliday and an appointment with Jonathan Stevens-who met me at the door. John did a terrif More

by Liz Ault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth, Jill Schellhase

July 17, 2025

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Employee Rating

Felt very welcome thanks to John and Jill for taking care of us, felt like family More

by jgjoergensen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jill Schellhase

July 12, 2025

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John and the Suntrup team are responsive and easy to work with. This is the second vehicle we’ve bought from Suntrup More

by RYAN.FEHLIG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth

July 08, 2025

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Professional and respectful, very helpful. Beth was a great sales person who was able to answer all my questions. More

by star_fury67
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stephens

July 02, 2025

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Employee Rating

Very professional, friendly and competent through the entire process. Got exactly what we wanted at the right price. More

by carol.taylor517
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desiree Trapp , Oz Osman

Jul 03, 2025

Suntrup Nissan responded

Thank you for the kind words! We're so glad to hear everything went smoothly and that you got exactly what you wanted at the right price. We appreciate you continuing to choose Suntrup!

June 29, 2025

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Everyone was super nice and very educated in all things Nissan. It was a pleasure doing business with them. More

by m.caruso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth

June 26, 2025

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Employee Rating

I do not typically leave reviews for any type of purchases I make. I came in looking to check a car out that had been on the website - my co-signer had a perk through work and maybe that was our fir More

by ALLISON.MCANTIRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 03, 2025

Suntrup Nissan responded

Thank you for taking the time to share such a detailed and honest review. We truly appreciate your feedback and regret that your experience fell short of the level of service we aim to provide. While we're glad to hear that Johnathan and our finance team were helpful during parts of the process, we understand that clear and consistent communication is just as important as the car itself—especially when it comes to the condition, details, and delivery timeline. You deserved a smoother, more transparent experience from beginning to end, and it’s clear that we missed the mark in several areas. We sincerely apologize for the inconvenience, delays, and lack of attention to detail during the delivery process. From the cleanliness of the vehicle to the communication around service availability and post-purchase updates, it should have been handled better. We also understand your frustration regarding the condition of the second key, cosmetic concerns, and the fact that the co-signer was receiving updates instead of you. Your feedback will be shared with our management team so that we can better train and improve on these points. If you are open to it, we would appreciate the opportunity to speak with you directly and try to make things right. Thank you again for bringing this to our attention, and we’re very sorry your experience did not reflect the high standards we strive for.

June 25, 2025

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I first went to Nissian to speak with John John was amazing but his financial manager was very rude and condensing. We went over to special finance and Jeremiah helped me with everything. He was absolu More

by kylagreenlee1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jill Schellhase , Oz Osman, Jeremiah Whitiker

Jul 03, 2025

Suntrup Nissan responded

Thank you for sharing your experience. We’re glad to hear John was amazing and that Jeremiah and his team took great care of you with patience and support. We’re sorry to hear about your experience with the financial manager and appreciate your feedback. If there is anything more we can do, please let us know.

June 22, 2025

Dealership Rating
Employee Rating

It was well organized. Everyone was friendly. The service area looked pretty impressive to me. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roth, Jill Schellhase

Jul 03, 2025

Suntrup Nissan responded

Thank you for the great feedback! We're glad you had a smooth and organized experience. It's great to hear that our team's friendliness and the service area made a positive impression. We appreciate you choosing Suntrup!

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