"Straight forward & honest local Dealership"
Johnathan my salesman was very professional and honest throughout the process. There was no back and forth nonsense. I made an offer, they countered, very simple. Great price and the finance manager clearly explained the different warranties I was interested in. Bought a 2 year extension at good price too. Mike
"Exceptional service from beginning to end!"
My husband and I were on the hunt for a new car. We knew we wanted an SUV with trunk space and enough room for our 3 kids but still wanted to be in budget. After shopping around at other dealerships I stopped into downs ford just to take a look. The entire team had above and beyond service, didn't sugar coat anything and I did not feel I had a constant battle to get the best deal, they simply offered the best right off the bat. Ray made the very frustrating and tedious process so easy and enjoyable. He sat with us at closing, made sure everything was understood and than took the time to go over our new Explorer in detail. Days after leaving, I had a few more questions and I was able to reach Ray personally on his cell phone to get my problems resolved! I am 100% satisfied with my experience and purchase and my only regret is not starting with Downs Ford from the beginning of my car search. I look forward to being a returning customer and will be sending friends in to see Ray.
This is the 3rd car leased through Downs Ford, staff is very pleasant. Ray Trimble was my sales man, he explained the car features and then showed us how to work each feature. Very satisfied.
My experience at downs ford was really great from start to finish. My sales rep was Jonathan and he made everything so easy. It was a pleasure dealing with him. I was handed off to Lindsey for the final paperwork and everything went so smooth. They made the downs ford experience awesome!!!!
"Simple, easy, clear, and pressure free."
Always a pleasant experience dealing with Jonathan and the rest of the staff. This has been my 4th car from Downs. No pressure and able to answer all the questions.
"Great experience "
Jonathan Tejada and Ken Blair are truly the best in the business. I never felt pressured and both made the experience great. If you’re looking for a car, I suggest you get over to see them. I love Downs Ford and my new 2018 Eco Sport!
Other Employees Tagged:
, Dave Shinn and Ken Blair
"Best experience "
Jonathan was excellent helped with all the questions we had and had excellent customer service. Would recommend everyone to come see him at downs ford.
Awesome service by Jonathan quick and easy helped with all questions and got me out in a brand new escape for a great deal. Thanks so much
- Joey b
First I would like to say my salesman Jonathan was outstanding. This man is a straight shooter and has a lot of patience. Secondly I purchased a truck with a lot of miles on it and the warranty was just for the motor and transmission for 30 days. Took the truck home opened the sunroof and pop! Something broke. Downs ford is fixing the issue for me although it is not covered by their traditional warranty. They just got a client for life. Thanks Mike in service for handling this. Sorry for the long note here but just had a great overall experience.
Other Employees Tagged:
Mike in service
"I was totally satisfied everyone was very helpful "
Everything was explained to me '& all my questions answered so that I felt very comfortable driving my new car home I will definitely recommend Jonathan Tejada to anyone that may be looking for a car