Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas

Jonathan Valdez

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
238 Reviews
4.9

238 Reviews

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238 Reviews of Jonathan Valdez

November 07, 2025

Dealership Rating
Employee Rating

Great job - prompt professional and prepared. Great job on getting us in and out and a great value for services performed. More

by crumleyjond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Goodson Acura of Dallas responded

Crumleyjond, thank you for sharing 5-stars and noting a great job led by Jonathan! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 01, 2025

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Consistent customer centric service. Appreciate the attention and easy of use. The big boys could learn a thing or two from Goodson. More

by mollabashy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Goodson Acura of Dallas responded

mollabashy, thank you for sharing 5-stars! We're glad to hear you receive consistent customer service that is customer centric! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 29, 2025

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GAoD is reliable, effective, friendly, professional, efficient, convenient, communicative, honest, customer oriented, transparent, predictable and loyal. More

by KTDallas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Carroll , Brooks

Oct 29, 2025

Goodson Acura of Dallas responded

KTDallas, thank you for sharing so many kind words that describe your experience with us. We sure appreciate your feedback and look forward to future opportunities to serve you additionally. See you next time. Thanks again!

July 05, 2025

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Great service, Eric Johnson always listens and aids in giving the best vehicle service advice…. Eric represents Goodson Acura..quiet well! More

by reneederrick
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2025

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars! We're glad to hear Eric listens well and aids in giving great service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 16, 2025

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Johnathan is my go to guy when coming to get my vehicle serviced. He’s professional and honest and always has a great attitude. The entire crew is great and I go out of my way to come to Dallas from Aubrey More

by Samantha Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veronica Rios

Jun 16, 2025

Goodson Acura of Dallas responded

Samantha, thank you for sharing 5-stars! We're happy to hear Johnathan is professional and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 17, 2025

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Johnathan Valdez was exceptional. He was friendly, efficient and very professional. I've trusted Goodson Acura with 2 of my vehicles for over 10 years. Johnathan and the rest of the t More

by Gustorres1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2025

Goodson Acura of Dallas responded

Gustorres1, thank you for sharing 5-stars and noting Jonathan Valdez was exceptional to work with in service for both of your vehicles. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 14, 2025

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I had an excellent experience at Goodson yesterday. I have purchased 4 Acuras and Goodson Acura was always my go to dealer. During the COVID period the service experience dropped but I kept going back More

by Michelle
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Bobby Carroll , Eric Johnson

May 14, 2025

Goodson Acura of Dallas responded

Michelle, thank you for sharing 5-stars and noting our team was a great help! We appreciate your constructive feedback regarding the Covid era and appreciate your endorsement of recently visits! We look forward to serving you additionally in the future. Thanks again!

April 12, 2025

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Employee Rating

It's very frustrating when parts have been left off your vehicle after paying thousands of dollars for service More

by jeffdeskin33
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Workmanship
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Recommend Dealer
No
Apr 15, 2025

Goodson Acura of Dallas responded

Jeffdeskin33, we're sorry to hear there was an issue with your last service visit, and we appreciate you bringing it to our attention. We've shared your feedback with our Service Director, Bobby Carroll, for review. If you'd like to talk more about your experience, feel free to reach out to Bobby directly at bcarroll@goodsonacura.com or 214-379-5830 whenever it's convenient. We’re grateful for the chance to serve you and regret that your recent visits didn’t meet expectations. Talk soon. Take care!

March 28, 2025

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Employee Rating

I came back for a follow-up appointment for my car to replace the washer fluid tube, which I had put off from about two years ago. They still had the part from when I had missed my appointment about a mo More

by Johnny Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Goodson Acura of Dallas responded

Johnny, thank you for sharing 5-stars and noting that Jonathan was great to work with during your recent visit. We appreciate your praise and look forward to serving you additionally next time. Take care!

March 23, 2025

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Employee Rating

Great Service Advisor-Eric Johnson…. great service….will always have my vehicle serviced at the “One” and only Goodson Acura! More

by reneederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars and noting great service from Eric. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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