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Jonathan Valdez
248 Reviews
248 Reviews
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248 Reviews of Jonathan Valdez
March 19, 2018
Very helpful Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with you Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with your car service! More
by Dallas
January 26, 2018
Perfect Service Wonderful, friendly, caring people that truly show how much they appreciate my Acura ownership. Sure made David McDavid Acura in Plano look bad! Happy Wonderful, friendly, caring people that truly show how much they appreciate my Acura ownership. Sure made David McDavid Acura in Plano look bad! Happy to make the drive to Goodson to receive great service. More
by Ap59
Other Employees Tagged: Veronica Rios , Darlene Lincoln! Awesome lady and does a great job at the front desk.
January 25, 2018
Recent scheduled maintenance Johnathan was great! Service was easy to schedule, and everything was ready when I arrived. I'm always comfortable in the lounge area, the loaner car Johnathan was great! Service was easy to schedule, and everything was ready when I arrived. I'm always comfortable in the lounge area, the loaner car was ready and in great shape, and when I picked up my car...I was in and out in less than 5 minutes. Thanks! More
by Gary Wortley
December 05, 2017
Great experience Great service. Everyone was real helpful and made sure that any questions that I had were answered. The work was completed very fast. Will definitely Great service. Everyone was real helpful and made sure that any questions that I had were answered. The work was completed very fast. Will definitely use this dealership again! More
by Jerry1997
November 15, 2017
Car repair and maintenance Great staff and great service . Kept me updated on the progress of the repairs. Great recommendations and suggestions. Finished in a timely manner. Ni Great staff and great service . Kept me updated on the progress of the repairs. Great recommendations and suggestions. Finished in a timely manner. Nice facility. More
by Wally
September 30, 2017
I do not recommend service adviser Jonathan Valdez I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I originally work with Mr. Robby Robertson one of the SUPERB SERVICE ADVISER. unfortunately he was out today. I had already spoken with him( Mr. Robertson) day before and I was told to speak with Mr. Dane. Mr. Dane had not made it in at 8:00AM when I arrived today Saturday 9/30/2017, so I was prepared to wait for him, but Mr. Jonathan took it upon himself to BULLY me writing up my concerns and wanted me to sign a form stating I would have to pay $162.00 to have my car looked at, when its already in the system regarding my issues with my 2002 Acura 3.2 TL Type S. Jonathan has a "SMUG ATTITUDE" and EXTREMELY INCONSIDERATE, with no COMPASSION. its all about the MONEY with this guy. Maybe because I was a women, or maybe not, but either way do yourself a favor and ask for Mr. Robby Robertson @ GOODSON ACURA OF DALLAS. I end up just leaving the dealership after having them wash my car so I wouldn't feel like I wasted my time plus gasoline. More
by Ms Nickie
September 27, 2017
Super friendly staff! Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgemen Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgement once I drove into the service department. More
by Vtamez
Other Employees Tagged: Dave Chiles , Zachary Hummel
August 17, 2017
Routine service and two specific repairs needing attention Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) Service techs kept me appraised of the inspection findings and status of work. Done on time and done right. Really nothing to complain about at all! More
by J D Evans
Other Employees Tagged: Khang Nguyen , Crystal Maldonado
July 17, 2017
Great overall experience. Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness o Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness of him and the quality of work done by the team. Thanks! More
by jwjammer9
July 05, 2017
Swift and very hospitable. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. More
by Justin Bell
