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Jonathan Valdez
255 Reviews
255 Reviews
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255 Reviews of Jonathan Valdez
December 05, 2017
Great experience Great service. Everyone was real helpful and made sure that any questions that I had were answered. The work was completed very fast. Will definitely Great service. Everyone was real helpful and made sure that any questions that I had were answered. The work was completed very fast. Will definitely use this dealership again! More
by Jerry1997
November 15, 2017
Car repair and maintenance Great staff and great service . Kept me updated on the progress of the repairs. Great recommendations and suggestions. Finished in a timely manner. Ni Great staff and great service . Kept me updated on the progress of the repairs. Great recommendations and suggestions. Finished in a timely manner. Nice facility. More
by Wally
September 30, 2017
I do not recommend service adviser Jonathan Valdez I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I I recommend not dealing with service adviser "Jonathan Valdez" in Service Department. I went to drop my car off to get issues looked at on my car. I originally work with Mr. Robby Robertson one of the SUPERB SERVICE ADVISER. unfortunately he was out today. I had already spoken with him( Mr. Robertson) day before and I was told to speak with Mr. Dane. Mr. Dane had not made it in at 8:00AM when I arrived today Saturday 9/30/2017, so I was prepared to wait for him, but Mr. Jonathan took it upon himself to BULLY me writing up my concerns and wanted me to sign a form stating I would have to pay $162.00 to have my car looked at, when its already in the system regarding my issues with my 2002 Acura 3.2 TL Type S. Jonathan has a "SMUG ATTITUDE" and EXTREMELY INCONSIDERATE, with no COMPASSION. its all about the MONEY with this guy. Maybe because I was a women, or maybe not, but either way do yourself a favor and ask for Mr. Robby Robertson @ GOODSON ACURA OF DALLAS. I end up just leaving the dealership after having them wash my car so I wouldn't feel like I wasted my time plus gasoline. More
by Ms Nickie
September 27, 2017
Super friendly staff! Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgemen Everyone was friendly, polite, and professional. I felt like was a celebrity all throughout the dealership! I also liked the super fast acknowledgement once I drove into the service department. More
by Vtamez
Other Employees Tagged: Dave Chiles , Zachary Hummel
August 17, 2017
Routine service and two specific repairs needing attention Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) Service techs kept me appraised of the inspection findings and status of work. Done on time and done right. Really nothing to complain about at all! More
by J D Evans
Other Employees Tagged: Khang Nguyen , Crystal Maldonado
July 17, 2017
Great overall experience. Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness o Was provided with top notch customer service by Jonathan Valdez and the Acura team. Very friendly and professional. I appreciated the responsiveness of him and the quality of work done by the team. Thanks! More
by jwjammer9
July 05, 2017
Swift and very hospitable. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. More
by Justin Bell
June 07, 2017
Great very helpful and freindly Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! More
by GoodsonAcura22
May 18, 2017
Excellent service Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me very well, I am please with their service and professionalism. More
by kiran
Other Employees Tagged: Khang Nguyen
May 15, 2017
Multi-Point Inspection/Brk Fld Exchange & Maintenance - Perf The service was really good, the time Jonathan stated it will take was about right. I didn't have to wait that long. Staff are friendly. The service was really good, the time Jonathan stated it will take was about right. I didn't have to wait that long. Staff are friendly. More
by dpturner01
