Jonathan Vidal | Page 12
Service Advisor
Kia of Wesley Chapel
28555 County Rd 54
Wesley Chapel, FL 33543
Dealership Experience
7 yrs, 9 mos
Industry Experience
15 yrs, 5 mos
139 Reviews
Write a Review139 Reviews of Jonathan Vidal
May 20, 2019
Great customer service! Great job Francisco I always receive the best customer service when I need help with my KIA Soul; most of the time I have an appointment with Francisco, his great custome I always receive the best customer service when I need help with my KIA Soul; most of the time I have an appointment with Francisco, his great customer service give me a lot of confidence, and I feel that he always takes care of what it needs to be done to the car. His professionalism, kindness and helpfulness give me peace and I feel that nobody took advantage of me. Because of Francisco's wonderful customer service, I always want to schedule my next service appointment with him. Thank you Francisco! Thank you KIA! More
Other Employees Tagged: Luis Castellanos , Francisco Hernandez Frias
May 18, 2019
Excellent repair Jack McCulloch handled my vehicle from start to finish. He took all my calls quickly and demonstrated exceptionally high customer service skills. Ja Jack McCulloch handled my vehicle from start to finish. He took all my calls quickly and demonstrated exceptionally high customer service skills. Jack showed candor with me and my insurance company to optimize my end result. He is a top leader on your team. As to my vehicle, it looks great. It was clean inside and and out. Looks like new. I am a happy consumer and will recommend Jack and your collision center. Thank you! More
May 17, 2019
Years of amazing and awesome service! I have been using Fuccillo Kia of Wesley Chapel as my dealership for services to my Kia Optima for years now and every time they have been nothing sho I have been using Fuccillo Kia of Wesley Chapel as my dealership for services to my Kia Optima for years now and every time they have been nothing short of amazing. Not only are they friendly and willingly helpful to my needs, they go out of their way to offer discounts and warranties to save me money. They also provide a free car wash after services to boot. Fuccillo Kia of Wesley Chapel make a monotonous chore a convenient one! More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ
May 17, 2019
Excellent Customer Service & Auto Service - Basically speaks for itself!! Also, the courtesy drop-off and pick-up was on time both ways. Awesome Auto Team. - Basically speaks for itself!! Also, the courtesy drop-off and pick-up was on time both ways. Awesome Auto Team. More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ
May 10, 2019
Making it happen I had an awesome experience. This is my fifth Kia I have purchased at Fuccillo Kia of Wesley Chapel. Once again I had to make it happen all over again I had an awesome experience. This is my fifth Kia I have purchased at Fuccillo Kia of Wesley Chapel. Once again I had to make it happen all over again. More
Other Employees Tagged: Israel Santiago, Tim Ousley , Emilio Noble, Shawn Visconte
May 10, 2019
Factory Recall Work Took my car in for a factory Recall. Staff completed work within one hour and treated me very well while I waited. Excellent service center. Took my car in for a factory Recall. Staff completed work within one hour and treated me very well while I waited. Excellent service center. More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias
May 09, 2019
Thank you Jonathan in Service Hi there. I did a review earlier but I will send again to be sure it went through. I took my car in for service for some expensive repairs. Jonathan i Hi there. I did a review earlier but I will send again to be sure it went through. I took my car in for service for some expensive repairs. Jonathan in Service was very helpful, he made sure he understood my car's problems and did a great job with follow-up and follow through, all the way to the moment I got in my car and drove away. I have been wary of going to a dealer for service but I will be back. Thanks Jonathan! More
May 08, 2019
Fantastic service! From start to finish, the service center at Fuccillo Kia in Wesley Chapel was top notch. From fitting me in their schedule when I got a flat tire, to From start to finish, the service center at Fuccillo Kia in Wesley Chapel was top notch. From fitting me in their schedule when I got a flat tire, to picking me up at my home to bring me back to the service center when the car was complete - it's like these guys have thought of everything. They even hand washed my car after changing my tire. Without being prompted, they called roadside assistance to see if they could get my tire covered, and it was! I am so impressed with their customer service and commitment. You have earned a life-long customer in service. If your sales center is anything like your service department, I'll definitely be getting my next Kia from here as well! More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ
May 06, 2019
Maintenance The crew who work on my care are always very courteous and professional. They also have refreshments available while waiting just in case you need a The crew who work on my care are always very courteous and professional. They also have refreshments available while waiting just in case you need a snack! More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ
May 05, 2019
Speedy service with a Great Price Brought my car in for its oil change service. Jonathan assisted me right away, asking if there was anything else that needed to be looked at. Once I m Brought my car in for its oil change service. Jonathan assisted me right away, asking if there was anything else that needed to be looked at. Once I mentioned a few other things he understood my concerns and said he would have the technicians take a look. He kept me update as to the progress and on what the technician came across. He informed me of the cost and I proceeded to have the work addressed. He updated me along the way and had me out the door in no time. Great friendly service that's reliable is hard to come by and I appreciate the service I get at Kia. Very pleased! More