Jonathan Vidal | Page 13
Service Advisor
Kia of Wesley Chapel
28555 County Rd 54
Wesley Chapel, FL 33543
Dealership Experience
9 yrs, 8 mos
Industry Experience
17 yrs, 4 mos
142 Reviews
Write a Review142 Reviews of Jonathan Vidal
May 08, 2019
Fantastic service! From start to finish, the service center at Fuccillo Kia in Wesley Chapel was top notch. From fitting me in their schedule when I got a flat tire, to From start to finish, the service center at Fuccillo Kia in Wesley Chapel was top notch. From fitting me in their schedule when I got a flat tire, to picking me up at my home to bring me back to the service center when the car was complete - it's like these guys have thought of everything. They even hand washed my car after changing my tire. Without being prompted, they called roadside assistance to see if they could get my tire covered, and it was! I am so impressed with their customer service and commitment. You have earned a life-long customer in service. If your sales center is anything like your service department, I'll definitely be getting my next Kia from here as well! More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ
May 06, 2019
Maintenance The crew who work on my care are always very courteous and professional. They also have refreshments available while waiting just in case you need a The crew who work on my care are always very courteous and professional. They also have refreshments available while waiting just in case you need a snack! More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ
May 05, 2019
Speedy service with a Great Price Brought my car in for its oil change service. Jonathan assisted me right away, asking if there was anything else that needed to be looked at. Once I m Brought my car in for its oil change service. Jonathan assisted me right away, asking if there was anything else that needed to be looked at. Once I mentioned a few other things he understood my concerns and said he would have the technicians take a look. He kept me update as to the progress and on what the technician came across. He informed me of the cost and I proceeded to have the work addressed. He updated me along the way and had me out the door in no time. Great friendly service that's reliable is hard to come by and I appreciate the service I get at Kia. Very pleased! More
May 01, 2019
The Service is great. The extended warranty they offer is ? The service team is great and they go out of their way to help you out. The warranty they offer is questionable seems certain things are only covered The service team is great and they go out of their way to help you out. The warranty they offer is questionable seems certain things are only covered in their bumper to bumper warranty. I have had the driver side firewall wheel fall off and not be covered by either the original warranty or the extended warranty. They have replaced the blower motor, switch, rest foot plate, and shifter knob under the warranty. So time will tell how serviceable are the warranties. More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ
April 26, 2019
55k miles service Sedona Second time at all first time for a service that I went there. great team, great service, very professional, did not recommend any BS, just told me wh Second time at all first time for a service that I went there. great team, great service, very professional, did not recommend any BS, just told me what I needed done More
April 21, 2019
AWESOME The service Dept is awesome, they had me in and out in no time. They always have a coupon for me and takes very good care of me, they are like family. The service Dept is awesome, they had me in and out in no time. They always have a coupon for me and takes very good care of me, they are like family. Thank you Kia your the best!!! More
Other Employees Tagged: Jackie De Los Santos, Edward Hernandez, Francisco Hernandez Frias, Brad Russ
April 19, 2019
Good service. It could be better. The service was on time, affordable. Nice waiting area and goodies for customers. Customer service can improve. I didn’t feel oriented toward of what The service was on time, affordable. Nice waiting area and goodies for customers. Customer service can improve. I didn’t feel oriented toward of what I need or my car needs. Very automatic. More
April 18, 2019
Great job First time bringing my car in for service..was quick and easy..thorough inspection. Will go there again! Very friendly and courteous! Did a great jo First time bringing my car in for service..was quick and easy..thorough inspection. Will go there again! Very friendly and courteous! Did a great job and washed it too! More
Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ
April 14, 2019
Super nice and fast Quick Service And very courteous. Was able to get my car serviced in less than an hour on Saturday. Would definitely recommend coming here for servic Quick Service And very courteous. Was able to get my car serviced in less than an hour on Saturday. Would definitely recommend coming here for service More
April 12, 2019
Great Experience Jonathan at Fuccillo Kia’s service department was exceptional in delivering excellent customer service and an excellent experience. I would highly rec Jonathan at Fuccillo Kia’s service department was exceptional in delivering excellent customer service and an excellent experience. I would highly recommend Jon and Fuccillo Kia! More

