Jonathan Vidal
Jonathan Vidal at Kia of Wesley Chapel
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Jonathan Vidal | Page 13

Service Advisor

Kia of Wesley Chapel

28555 County Rd 54
Wesley Chapel, FL 33543

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4.3
139 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

15 yrs, 4 mos

4.3

139 Reviews

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139 Reviews of Jonathan Vidal

May 01, 2019

Dealership Rating
Employee Rating

The Service is great. The extended warranty they offer is ? The service team is great and they go out of their way to help you out. The warranty they offer is questionable seems certain things are only covered More

by james.ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ

May 07, 2019

Kia of Wesley Chapel responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 26, 2019

Dealership Rating

55k miles service Sedona Second time at all first time for a service that I went there. great team, great service, very professional, did not recommend any BS, just told me wh More

by S.LIEBENOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2019

Kia of Wesley Chapel responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 21, 2019

Dealership Rating
Employee Rating

AWESOME The service Dept is awesome, they had me in and out in no time. They always have a coupon for me and takes very good care of me, they are like family. More

by KATHYFALASCA69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jackie De Los Santos, Edward Hernandez, Francisco Hernandez Frias, Brad Russ

Apr 22, 2019

Kia of Wesley Chapel responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 19, 2019

Dealership Rating
Employee Rating

Good service. It could be better. The service was on time, affordable. Nice waiting area and goodies for customers. Customer service can improve. I didn’t feel oriented toward of what More

by rivera.lisandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2019

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 18, 2019

Dealership Rating

Great job First time bringing my car in for service..was quick and easy..thorough inspection. Will go there again! Very friendly and courteous! Did a great jo More

by MLYNN49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ

Apr 18, 2019

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 14, 2019

Dealership Rating
Employee Rating

Super nice and fast Quick Service And very courteous. Was able to get my car serviced in less than an hour on Saturday. Would definitely recommend coming here for servic More

by HELLOJAZMENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2019

Kia of Wesley Chapel responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 12, 2019

Dealership Rating
Employee Rating

Great Experience Jonathan at Fuccillo Kia’s service department was exceptional in delivering excellent customer service and an excellent experience. I would highly rec More

by WM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2019

Kia of Wesley Chapel responded

We appreciate your kind words, WM. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 10, 2019

Dealership Rating
Employee Rating

Excellent Service As always, your service team was on top of things. Pleasant, professional and worked to get the best price for the service needed. Love the special More

by OVERSTREET007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edward Hernandez

Apr 11, 2019

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

April 02, 2019

Dealership Rating
Employee Rating

Great experience Dusty Zimmerman was helpful as always, the whole staff there is awesome and very fast service. As soon as I got there I was offered help and they got More

by cjsarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edward Hernandez, Francisco Hernandez Frias, Brad Russ, Dusty Zimmerman

Apr 02, 2019

Kia of Wesley Chapel responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 31, 2019

Dealership Rating
Employee Rating

Good customer service! The work I needed was time consuming but they handled it quickly and well done. Communication was effective and explanatory, it felt genuine and hones More

by GATZKE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2019

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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