Jordan Arendall | Page 5

Communication seems to be worst problem here. Also training employees on what they are selling would have solved many problems we had. Also training employees on what they are selling would have solved many problems we had. More

by CHEVELLE1969 Verified Customer Verified Customer

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Awesome service! Great place to wait while your car is getting worked on. Loved the free car wash! I will be returning. Thank you! Great place to wait while your car is getting worked on. Loved the free car wash! I will be returning. Thank you! More

by ELAURENTIUS Verified Customer Verified Customer

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I don’t think the technician rotated my tires as the air pressure on all of them was different and the left front was lower than them all. The left front always loses air. pressure on all of them was different and the left front was lower than them all. The left front always loses air. More

by abe Verified Customer Verified Customer

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Made two appointments for a recall and it was never done. Won’t be back after this poor service. Won’t be back after this poor service. More

by alonzo1072 Verified Customer Verified Customer

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Brett did a Great job fitting my vehicle in on short notice and getting it back to me quickly. notice and getting it back to me quickly. More

by Gcolo31 Verified Customer Verified Customer

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Service rep argued with me that the battery wasn’t under warranty on a car that’s less than 3 years old with less than 36,000 miles on it. Unfriendly and argumentative. Later he semi apologized and tried to warranty on a car that’s less than 3 years old with less than 36,000 miles on it. Unfriendly and argumentative. Later he semi apologized and tried to claim he meant something else. Another service rep that brought my keys was very nice and explained things in detail to my satisfaction. I’ve had other questionable service reps at this dealer on warranty items that I got fixed at a different dealer. I’m being kind rating a 2. More

by steve.redding Verified Customer Verified Customer

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To long to do a oil change adviser was very courteous and helpful will go there again helpful will go there again More

by a.ruch Verified Customer Verified Customer

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Had trouble with that car battery had AAA jumping to give me going and took the car to Sunset we were waiting on by young man named Jordan who told us it would be several days before they get to it they foun me going and took the car to Sunset we were waiting on by young man named Jordan who told us it would be several days before they get to it they found the problem and called us and when we went to pick it up Jordan had the car out on the parking lot went out and got in the rain and brought it in so my wife would not get wet he bent over backwards to help solve our problem I have recent surgery and wasn't able to drive I was just sitting watching what was going on and he was very professional will take my car there again for repairs More

by Joan Verified Customer Verified Customer

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When you check the air filter you should close the air box otherwise you could ruin the engine. A quick check after service revealed the latches were not closed a the filter was completely exposed. Sloppy box otherwise you could ruin the engine. A quick check after service revealed the latches were not closed a the filter was completely exposed. Sloppy workmanship More

by MARKCOLOMBO Verified Customer Verified Customer

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I reached out many times, at least 3, to get an update and the communication was very poor. I was just wanting to get an update on the back ordered parts and never heard back until the unit was done. and the communication was very poor. I was just wanting to get an update on the back ordered parts and never heard back until the unit was done. Jordan was very polite and kind but the communication was BAD!! More

by DEVIN.CORLEY Verified Customer Verified Customer

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