Jordan Lorence
Jordan Lorence at Luther Brookdale Chrysler Jeep Dodge RAM
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Jordan Lorence | Page 2

Internet Sales

Luther Brookdale Chrysler Jeep Dodge RAM

8188 Brooklyn Blvd.
Brooklyn Park, MN 55443

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4.9
242 Reviews

Hi I'm Jordan the Jeep Guy. You guessed it, I'm the guy who loves his Jeeps. To me there is nothing better. I'd love to share my passion for Jeep and Chrysler family of vehicles with you. Born and raised in the great state of Minnesota, I'm a true midwest man. My family and I love to have all sorts of outdoor adventures. Contact me today and let's start your next adventure.

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Specialties & Trainings

2018-2023 Certified Jeep Expert

2018-2023 Certified Mopar Expert

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.9

242 Reviews

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242 Reviews of Jordan Lorence

September 15, 2023

Dealership Rating
Employee Rating

Jordon was very helpful and patient with me as this was my first time buying a car on my own. He answered all my questions and was very thorough on what I needed to complete the purchase. Kept me informe More

by lechnerbarb75
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Halloran

Sep 19, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for leaving us this great review! We are very happy to hear that Jordon could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Team at Brookdale Chrysler

September 06, 2023

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Employee Rating

We had a great experience at Luther! We were served by Jordan and his counterparts and felt like they really listened to our needs and made recommendations based on what we shared. We co More

by Hfjelstad
Recommend Dealer
Yes
Sep 11, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jordan does for Luther Brookdale Chrysler Jeep Dodge Ram and our customers. Hope to see you again soon! Regards, The Team at Brookdale Chrysler

September 01, 2023

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The process was great. Jordan was the lead, and put me in contact with Rich who set up the upgrades, then Freddy, who took care of the purchase order. All great to work wit More

by kbrentbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick and Freddy.

Sep 06, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, The Team at Brookdale Chrysler

August 31, 2023

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Excellent customer service, very easy process. I am thankful everyone was so helpful. Thank you. More

by Trhetherington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Halloran

Sep 06, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Regards, The Team at Brookdale Chrysler

Sep 06, 2023

Trhetherington responded

I spoke too soon. I had my brand new car stop working 3 days after I bought it. Roadside assistance (through my lease) could not pick up the car for 2 days, then tried to cancel my tow because they could not find a provider and told me to find one myself and request reimbursement. I DID NOT do this and they eventually towed the car. I called and left a message for the sales manager and have no heard back. Jeep has had my car for 2 full days now and I have only had one update that it is being diagnosed. In the mean time the loaner I am driving is a large truck that I am unhappy with. If I could return the car I would.

August 25, 2023

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We had a great experience with Luther Brookdale Chrysler. The sales staff was friendly and attentive. Jordan did a spectacular job guiding us through the order process and available options on the Jeep Grand More

by skierpete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freddy in Finance

Aug 30, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, The Team at Brookdale Chrysler

August 22, 2023

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Jordan did a great job, the staff in general was extremely helpful. I was very impressed with Jordan's knowledge of the vehicle and other Jeep editions we were asking about. The finance specialist w More

by dbrady415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, The Team at Brookdale Chrysler

August 06, 2023

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The entire buying process was a little long and slow. Everyone I dealt with were friendly More

by BRADLEY.STEGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Regards, The Team at Brookdale Chrysler

August 05, 2023

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Employee Rating

Super easy, no pressure sale. Jordan understood what we wanted and found the perfect March. More

by jlbackman
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Halloran

Aug 09, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Team at Brookdale Chrysler

August 05, 2023

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Employee Rating

We had a great experience. Our wish came true and the team made it happen. 2 cars one day and some good laughs along the way. Go team 👏 More

by Family car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Hanson, Tanner Johnson, Jay Diggs , Freddie Brown

Aug 09, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, The Team at Brookdale Chrysler

August 03, 2023

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Employee Rating

I never have met a car salesman like Jordan, honest, direct to the point, very detailed and most of all respect that have shown, given to my grandson and myself. I will recommend him to my friends and f More

by melizadjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jordam's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Regards, The Team at Brookdale Chrysler

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