Jordan Rathman | Page 17

These messages are now getting intrusive, annoying and therefore counterproductive for the dealer. As I said before, my service advisor Jordan is excellent, as is the service manager. therefore counterproductive for the dealer. As I said before, my service advisor Jordan is excellent, as is the service manager. More

by Plsteinman Verified Customer Verified Customer

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Had my car for too long, 3 weeks! !! Jordan was great, but no repair should take 3 weeks! !! Jordan was great, but no repair should take 3 weeks! More

by Smk70 Verified Customer Verified Customer

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Very efficient love how fast and caring they are very we’ll recommended. Thats why i always get my car service there we’ll recommended. Thats why i always get my car service there More

by melissa velazque Verified Customer Verified Customer

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Jordon was excellent, he regularly communicated with me on the status of the repair and when supply chain backorders delayed he worked with me to find an alternative. on the status of the repair and when supply chain backorders delayed he worked with me to find an alternative. More

by JKBEAUMONT Verified Customer Verified Customer

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This is my third time coming in for an oil change & the price for my oil change increases every time. When I questioned the inconsistency of the price and ask for the same price as the previous service Lui price for my oil change increases every time. When I questioned the inconsistency of the price and ask for the same price as the previous service Luis Navarrete tells me that I (the customer) is trying to get over on them!? Get over on who?…Just because I want consistency in the price for the same exact oil change, the same exact service that doesn’t mean I’m trying to get over on anybody. Three different employees helped me on the three different service visits and all three employees gave me different prices but yet I’m trying to get over on them? What a joke. Keep in mind this is a brand new truck. On this previous 3rd visit he says “Oh well I didn’t know your truck was a Diesel”…So how are you in the service department not knowing the details of the customers car/truck that needs servicing? There’s definitely some lack of training that needs to be addressed. And don’t ever tell a paying customer that they trying get over when in actuality, it looks like that service department at Culver City Chevrolet is trying to get over on the PAYING customers. Let me add in this crucial detail as well. I physically came in the service department talked to Luis and had them pull up my records and quote me on Friday 1.12.24 and then I scheduled an appointment for Monday to bring my truck in. Guess what, when I brought the truck in that Monday 1.15.24 3 days later…he gave me a whole different price then what he told me on Friday. Now who’s trying to get over on who? More

by P_WARD_III Verified Customer Verified Customer

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Service and callbacks were prompt. Repair completed in timely fashion. Service manager knowledgeable, thorough, and worked hard to provide excellent service. Repair completed in timely fashion. Service manager knowledgeable, thorough, and worked hard to provide excellent service. More

by WMSMYTHE Verified Customer Verified Customer

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Jordan Is always helpful and great at communication. Highly recommend! Definitely will be returning to this location Highly recommend! Definitely will be returning to this location More

by eduardo.m0 Verified Customer Verified Customer

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I love this dealership! They have amazing service so fast and courteous. I would recommend. They have amazing service so fast and courteous. I would recommend. More

by odnam19 Verified Customer Verified Customer

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The service was good and the person who helped me was excellent and gave me excellent suggestions for maintaining the car excellent and gave me excellent suggestions for maintaining the car More

by miswn Verified Customer Verified Customer

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My experience was fine. Jordan Rathman is a great service advisor and and you guys are lucky to have her Jordan Rathman is a great service advisor and and you guys are lucky to have her More

by bjzmpla Verified Customer Verified Customer

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