Jordan Rathman
Jordan Rathman at Culver City Chevrolet
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Jordan Rathman | Page 22

Service Advisor

Culver City Chevrolet

6101 W Slauson Ave
Culver City, CA 90230

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4.7
487 Reviews
4.7

487 Reviews

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487 Reviews of Jordan Rathman

August 21, 2022

Dealership Rating
Employee Rating

They promised no discount. boorish attitude. as if I'm not a client, but their employee. More

by Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 27, 2022

Culver City Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to discuss this with you. Please reach out to us at (424) 216-6027 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 21, 2022

Dealership Rating
Employee Rating

No try to help and Jordan is rude my engine of my Chevrolet Malibu died on me at 66000 miles they know is a engine factory problem she just try to make me spend a lot of money when it not my fault More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Management

Sep 14, 2022

Culver City Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to Sara C., Customer Care Advocate at (424)258-9157 when you have a chance. Thank you, and we look forward to hearing from you.

August 17, 2022

Dealership Rating
Employee Rating

I own 6 Chevy vehicles and took my 2020 Silverado in for an oil change. Truck was serviced there recently but this time service manager said they could not touch my vehicle because it’s been modified. I hav More

by aycope
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 24, 2022

Culver City Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Culver City Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact Sara C., Customer Care Advocate at (424)258-9157 to discuss ways we can better serve you in the future.

August 15, 2022

Dealership Rating
Employee Rating

Took my vehicle to repair because a light came on my dashboard. They said their wasn’t anything wrong with it. Took it home and car didn’t run properly. Dangerous to drive a vehicle with a 1 year old an More

by Alma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Navarrete

Aug 19, 2022

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 12, 2022

Dealership Rating
Employee Rating

Jordan is always extremely, friendly and considerate. She makes our experience very easy. We trust her advice and her care with our family care. Cheers to Jordan! More

by Brian Deogratias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2022

Dealership Rating
Employee Rating

My service was quick and friendly! The rep who assisted me was very transparent regarding the work I needed done with my car. More

by Abrina
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 17, 2022

Culver City Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2022

Dealership Rating
Employee Rating

I took my truck in for oil change quick and easy staff was extremely helpful. More

by sutlovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 12, 2022

Dealership Rating
Employee Rating

Great experience I will be back. Top notch service provider whom made me there top priority More

by Rickjames2083@gmail.com
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Aug 17, 2022

Culver City Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2022

Dealership Rating
Employee Rating

Very professional service Oil change was done in a very timely manner Please with the service More

by grayfoxer858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Culver City Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Culver City Chevrolet and we hope to see you again soon!

August 05, 2022

Dealership Rating
Employee Rating

I came in for an oil change. Jordan was punctual, to the point, and efficient. She got me in and out at a very reasonable time. I had a very pleasant experience. Thanks! More

by vahram.jacobs
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 09, 2022

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

Aug 09, 2022

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

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