Jordan Rathman | Page 28
Service Drive Manager
Chevrolet of Culver City
6101 W Slauson Ave
Culver City, CA 90230
592 Reviews
Write a Review592 Reviews of Jordan Rathman
November 24, 2022
Jordan is an absolutely amazing person. She kept me up to date, she was very nice, she told me interesting things, and just overall had a great vibe to her. The next time I come back, I'll She kept me up to date, she was very nice, she told me interesting things, and just overall had a great vibe to her. The next time I come back, I'll definitely hope to deal with her again. Although hopefully I won't have to come back for service for a while! More
November 20, 2022
Every time I get services on my car the staff is always professional kind courteous. professional kind courteous. More
Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete
November 18, 2022
I brought my 2019 Chevy bolt in to have the recalled battery replaced and to look at a tire that was leaking. The representatives I felt with are friendly and seemed to be helpful. While the car was the battery replaced and to look at a tire that was leaking. The representatives I felt with are friendly and seemed to be helpful. While the car was there I also asked them to check on the charging cord that comes with the car that never worked from when I first bought the car. They looked at it and said it was broken but it was out of warranty which I feel is not very fair considering it’s the only tool they give you to charge the car and the car self is still under warranty, but the cord to charge it is only a three-year warranty, and it never worked in the first place. I just feel that bad costumer service. The whole time I’ve had the car we’ve had to go find place to just charge it because we cannot charge it at home which is very inconvenient. The only reason we never brought it in since we bought the car was because of Covid and just not trying to go out places where we didn’t need to go, other than that my car was scratched while at the dealership and it was just such a pain in the butt trying to get somebody to acknowledge. The lady said we took pictures, but we can’t tell whether the scratch was there or not and I didn’t know what that means if she was just nonchalantly said well if you have a complaint, you can always call talk to the service manager , so overall, I just am upset why my car was scratched to something I feel should be covered wasn’t and just the inconvenience. I have to bring the car and have a whole new battery put in in the first place is very disheartening and inconvenient More
November 18, 2022
Hola buenas tardes qué tal pues que les puedo decir estoy súper agusto con mi carro gracias Chevrolet estoy súper agusto con mi carro gracias Chevrolet More
Other Employees Tagged: Miguel Padilla , Ruben Barrera, Kurt Johnson, Luis Navarrete, Nose
November 16, 2022
Jordan was nice and thorough prices are high for service based on mileage she recommended. I ask if the car still has warranty and was told to call financial services left 2 messages and never received a ca based on mileage she recommended. I ask if the car still has warranty and was told to call financial services left 2 messages and never received a car back. Not sure if I would by a cat from this place because no follow up skills. I also found it odd the next day my husband’s thermostat went out and he had to get that serviced More

